Attend to front desk duties, answering phone calls, scheduling appointments, and attending to clients.Organizing tax returns, W-2s, and other tax-related documents into a filing system so that documents are easily retrievable for both tax professionals and clients

• Command the front desk, fielding phone calls, and walk-in inquiries to ensure customers have all needs met and questions answered.• Organize and categorize documents using a filing system, ensuring that all documents are easily retrievable when needed.• Utilize QuickBooks, Microsoft Excel, and Microsoft Word to do data entry and track intel for business operations.• Entered invoice data into company database and updated details, including customer contacts and instruction dates to keep information current.• Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.• Greeted visitors or callers daily to handle inquiries or direct them to appropriate persons. Provided full English to Spanish translation services.• Worked with clients to establish translation requirements and scope, checking in following submission of work to verify satisfaction and understanding

•Encourages informed and active participation in local government. •Listen in to official government committee meetings, record data and information on proposed laws and policies, report back to the Economic Development committee in the League of Women Voters

• Escort residents to and from their events, activities, and rooms. • Plan and prepare for events and games aimed at engaging the residents. • Deliver mail and documents to residents and staff members. • Volunteered over 100 hours with the organization helping with creating a comfortable environment for residents living within the facility. • Developed and implemented activities and special events.