Executive Account Management Director with 13+ years of experience in IT and Telecommunications customer service and business development, focused on customer engagement, customer success journey and strategic partnership management for constant P&L growth. Result-oriented business partner for the cross-functional and executive team, ensuring efficient operational processes, data-driven decisions and productive collaboration. I’m a motivating leader, building trusted and sustainable relationships with clients, partners and C-level stakeholders through a strong customer-centric approach and business empathy. My passion lies in launching and driving strategic account management, and I'm always eager to connect with fellow professionals and industry enthusiasts to explore new opportunities and collaborations.