Anna Nero Email & Phone Number

Plano, Tx, Us

Plano, Tx, Us

Dallas, Texas, Vereinigte Staaten Von Amerika

Facilitate between business partners and developers, while supporting process improvement throughout the organization by eliminating manual process through automation.

Dallas, Texas, United States

I am accountable for working with 5 developers to identify gaps and inefficiencies, modernize outdated processes, build and improve applications, and capitalize on automation opportunities across multiple business units.Some of my key contributions include:➥ Manage and support a suite of projects in a scaled agile environment, working with teams of up to 50 members to document business requirements, define timelines, and remediate project risk. ➥ Ensure compliance with scope and schedule constraints as well as regulatory requirements for each project. ➥ Manage and resolve conflict and impediments to project delivery.➥ Employ agile best practices to compress project timelines. ➥ Participate in daily stand-ups and retrospectives to drive continuous improvement efforts.➥ Orchestrate the development, definition, and final acceptance of use cases, product user stories, and features. ➥ Maintain and continually strengthen relations with vendors and internal/external business partners, collaborating on workflow improvements.➥ Completed 20+ automations spanning various applications, contributing efficiency gains equivalent to 20-40 full-time employees. ➥ Served as Product Owner to drive the development of a major collections platform using in-house resources, resulting in the collection of over $485MM in 2023. Enabled the finalization of 317 dealer settlements to collect on aged outstanding dealer balances.➥ Provided greater visibility into dealer balances and delivered significant time savings via the platform.

Dallas, Tx

Dallas, Tx

Oversee strategic business processes for efficiency and effectiveness of Dealer Collections StrategyMaintain cohesive relationships with all applicable customers for identification of necessary work-flow improvements Work cross-functionally for validation of documented findings, alternatives and recommendation of actionsCreate process maps and procedures new and enhanced processesProvide project management and tracking of applicable business requirement documentation