Anna Ngo Email & Phone Number

• Manage day to day activities for assigned projects such as communication campaigns, analytics, product and organizational strategy, market research and software development • Develop product value proposition and tactics for use with payer customers and ensure feedback is clearly translated into creative efforts• Build project plans and timelines to ensure project work is done effectively and efficiently• Organize and communicate data/information in a concise manner, drilling down… Show more • Manage day to day activities for assigned projects such as communication campaigns, analytics, product and organizational strategy, market research and software development • Develop product value proposition and tactics for use with payer customers and ensure feedback is clearly translated into creative efforts• Build project plans and timelines to ensure project work is done effectively and efficiently• Organize and communicate data/information in a concise manner, drilling down concepts into relevant detail• Develop solutions for assigned projects in collaboration with internal and external teams• Execute market research, including recruiting, conducting interviews, note-taking during interviews, and generating summary report • Develop tactical pieces that clearly convey the results of qualitative and quantitative research Show less

• Drove development and implementation of effective marketing strategies and tactics across personal and non-personal promotion, media, and digital channel• Collaborated with market access team, global colleagues, and agency to develop a payer-centric core value story integrated into various non-branded tactics, such as advisory board presentations and account manager training• Served as the lead marketing advocate for over 100 promotional education pieces on obesity, diabetes, and… Show more • Drove development and implementation of effective marketing strategies and tactics across personal and non-personal promotion, media, and digital channel• Collaborated with market access team, global colleagues, and agency to develop a payer-centric core value story integrated into various non-branded tactics, such as advisory board presentations and account manager training• Served as the lead marketing advocate for over 100 promotional education pieces on obesity, diabetes, and NASH, ensuring cross-functional collaboration and timely delivery through the Veeva platform• Managed a creative agency team of four to create an interactive, four-part HCP digital educational campaign that successfully communicated brand messages to 90,000 healthcare professionals• Led a team of marketing managers and vendors to develop a gamification asset for speaker training, reinforcing speaker education and engagementEngaged in insight-gathering activities such as advisory boards and focus groups to gain and apply insights to guide market development, brand strategy, and tactical planning. • Gained comprehensive knowledge in cardiometabolic marketing, field sales, compliance, and promotional review process (Veeva) Show less

Staint Louis, Il

• Develop and deliver follow up messages to physicians and membersrelated to prior authorization and high-cost case management casedocumentation• Act as a primary point of contact for all high-cost management andretroactive drug utilization cases related to coordination of outboundphysician notification and inbound case documentation• Oversaw queues for pharmacy technician related work for priorauthorization, high-cost cases, claims editing, and clinical… Show more • Develop and deliver follow up messages to physicians and membersrelated to prior authorization and high-cost case management casedocumentation• Act as a primary point of contact for all high-cost management andretroactive drug utilization cases related to coordination of outboundphysician notification and inbound case documentation• Oversaw queues for pharmacy technician related work for priorauthorization, high-cost cases, claims editing, and clinical policyprocesses• Perform prior authorization case management related toadministrative denial and low-clinical acuity cases as identified byclinical policies and guidelines Show less

Phoenix, Arizona, United States

• Conducted competitive intelligence research on clients’ competitors resulting in a better understanding of their competitive landscapes• Created client-facing market research presentation regarding non-acute marketing• Fact-checked medical information and claims for various promotional pieces as part of the Medical Strategy team

St Louis, Missouri, United States

• Preformed diabetes management services for the underserved patient demographic of O’Fallon and West Bellville• Provided treatment modifications pertaining to diabetes, hypertension, and hypercholesterolemia to optimize patient care

St Louis, Missouri, United States

• Performed Medical Utilization Evaluation reducing pharmacy spend by over $100,000 yearly• Presented Oppositional Defiance Disorder case presentation to the pharmacy department• Provided pharmacological recommendations to pediatric patient care team

Plainsboro, New Jersey, United States

•Led a pharmacy virtualization research project resulting in a better understanding of strategic imperatives and new operating models of customers and peers in the post COVID-19 world •Managed social media monitoring for the team by leveraging various team resources and outputting metrics and reports to better understand competitor actions•Monitored market-level affordability initiatives to stay ahead of new market trends and ways manufacturers are addressing market events, including… Show more •Led a pharmacy virtualization research project resulting in a better understanding of strategic imperatives and new operating models of customers and peers in the post COVID-19 world •Managed social media monitoring for the team by leveraging various team resources and outputting metrics and reports to better understand competitor actions•Monitored market-level affordability initiatives to stay ahead of new market trends and ways manufacturers are addressing market events, including monitoring co-pay accumulator/maximizer activity and other patient assistance programs•Created retail pharmacy corporate snapshots to provide a one-stop referencing tool for various business partners to better understand the strategic direction and performance of key players in the industry •Managed a cross-functional team through a case competition, ultimately looking to provide a solution to a potential near term therapeutic area-specific business need, and represented the team by presenting recommendations to various members of executive leadership Show less

Wood River, Illinois, United States

• Consult and recommend pharmacologic and non-pharmacologic treatment to patients• Administer and promote vaccinations• Fill and enter prescriptions for patients while also resolving insurance issues• Transcribe voice-mail and verbal prescriptions accurately• Provide customer-focused service and respond to customer’s queries

Round Lake, Illinois, United States

• Created executive presentation to improve net promoter score (NPS) and adherence• Monitored survey metrics• Conducted pharmacy survey research • Shadowed district manager and specialty pharmacy manager• Administered immunizations, consulted on new prescriptions, and performed technician duties• Managed a floor bay• Toured and Learned about operations at Walgreens Rx Recall, Walgreens Distribution Center, Walgreens University, Walgreens Innovation Center, and the… Show more • Created executive presentation to improve net promoter score (NPS) and adherence• Monitored survey metrics• Conducted pharmacy survey research • Shadowed district manager and specialty pharmacy manager• Administered immunizations, consulted on new prescriptions, and performed technician duties• Managed a floor bay• Toured and Learned about operations at Walgreens Rx Recall, Walgreens Distribution Center, Walgreens University, Walgreens Innovation Center, and the Deerfield Walgreens. Show less

Jerseyville, Illinois, United States

• Researched patient outcomes of switching between Coumadin and generic Warfarin for P & T committee• Educated patients at community health fair on medication adherence and smoking cessation • Assisted with patient work ups• Attended daily collaborative meetings with nurse practitioners • Filled patient orders • Completed administrative work such as verifying worked schedules and filing patient/ medication records

Round Lake, Illinois, United States

• Administered vaccinations during flu clinics and pharmacy hours• Designed concise promotional and educational vaccination posters• Consulted patients with new prescriptions

Edwardsville

• Dr. Maria Kontoyianni’s research in P450s • Basic Linux skills• Experience in computational drug discovery programs such as Maestro and Discovery Studio

Evenston

• Performed quality checks and audits of Pediatric Emergency Response Cart• Contributed to a literature review on CPR skill retention methods• Developed video stimulation on incorporating metacognition into feedbackfor medical mentors

Grayslake, Illinois

• Provided extraordinary customer care• Entered and filled prescriptions• Managed drive thru• Resolved insurance issues.• Won Employee of the Month- January 2016