Anna Ngo Email & Phone Number

• Manage day to day activities for assigned projects such as communication campaigns, analytics, product and organizational strategy, market research and software development
• Develop product value proposition and tactics for use with payer customers and ensure feedback is clearly translated into creative efforts
• Build project plans and timelines to ensure project work is done effectively and efficiently
• Organize and communicate data/information in a concise manner, drilling down… Show more
• Organize and communicate data/information in a concise manner, drilling down concepts into relevant detail
• Develop solutions for assigned projects in collaboration with internal and external teams

• Drove development and implementation of effective marketing strategies and tactics across personal and non-personal promotion, media, and digital channel
• Collaborated with market access team, global colleagues, and agency to develop a payer-centric core value story integrated into various non-branded tactics, such as advisory board presentations and account manager.
• Served as the lead marketing advocate for over 100 promotional education pieces on obesity, diabetes, and… Show more
• Served as the lead marketing advocate for over 100 promotional education pieces on obesity, diabetes, and NASH, ensuring cross-functional collaboration and timely delivery through the Veeva platform
• Managed a creative agency team of four to create an interactive, four-part HCP digital educational campaign that successfully communicated brand messages to 90,000 healthcare professionals
• Led a team of marketing managers and vendors to develop a gamification asset for speaker training, reinforcing speaker education and engagementEngaged in insight-gathering activities such as advisory boards and focus.

Staint Louis, IL

• Develop and deliver follow up messages to physicians and membersrelated to prior authorization and high-cost case management casedocumentation
• Act as a primary point of contact for all high-cost management andretroactive drug utilization cases related to coordination of outboundphysician notification and inbound case documentation
• Oversaw queues for pharmacy technician related work for priorauthorization, high-cost cases, claims editing, and clinical… Show more
• Oversaw queues for pharmacy technician related work for priorauthorization, high-cost cases, claims editing, and clinical policyprocesses
• Perform prior authorization case management related toadministrative denial and low-clinical acuity cases as identified byclinical policies and guidelines Show less

Phoenix, Arizona, United States

• Conducted competitive intelligence research on clients’ competitors resulting in a better understanding of their competitive landscapes
• Created client-facing market research presentation regarding non-acute marketing
• Fact-checked medical information and claims for various promotional pieces as part of the Medical Strategy team

St Louis, Missouri, United States

• Preformed diabetes management services for the underserved patient demographic of O’Fallon and West Bellville
• Provided treatment modifications pertaining to diabetes, hypertension, and hypercholesterolemia to optimize patient care

St Louis, Missouri, United States

• Performed Medical Utilization Evaluation reducing pharmacy spend by over $100,000 yearly
• Presented Oppositional Defiance Disorder case presentation to the pharmacy department
• Provided pharmacological recommendations to pediatric patient care team

Plainsboro, New Jersey, United States

• Led a pharmacy virtualization research project resulting in a better understanding of strategic imperatives and new operating models of customers and peers in the post COVID-19 world
• Managed social media monitoring for the team by leveraging various team resources and outputting metrics and reports to better understand competitor actions
• Monitored market-level affordability initiatives to stay ahead of new market trends and ways manufacturers are addressing market events, including… Show more
• Monitored market-level affordability initiatives to stay ahead of new market trends and ways manufacturers are addressing market events, including monitoring co-pay accumulator/maximizer activity and other patient.
• Created retail pharmacy corporate snapshots to provide a one-stop referencing tool for various business partners to better understand the strategic direction and performance of key players in the industry
• Managed a cross-functional team through a case competition, ultimately looking to provide a solution to a potential near term therapeutic area-specific business need, and represented the team by presenting.

Wood River, Illinois, United States

• Consult and recommend pharmacologic and non-pharmacologic treatment to patients
• Administer and promote vaccinations
• Fill and enter prescriptions for patients while also resolving insurance issues
• Transcribe voice-mail and verbal prescriptions accurately
• Provide customer-focused service and respond to customer’s queries

Round Lake, Illinois, United States

• Created executive presentation to improve net promoter score (NPS) and adherence
• Monitored survey metrics
• Conducted pharmacy survey research
• Shadowed district manager and specialty pharmacy manager
• Administered immunizations, consulted on new prescriptions, and performed technician duties
• Managed a floor bay

Jerseyville, Illinois, United States

• Researched patient outcomes of switching between Coumadin and generic Warfarin for P & T committee
• Educated patients at community health fair on medication adherence and smoking cessation
• Assisted with patient work ups
• Attended daily collaborative meetings with nurse practitioners
• Filled patient orders
• Completed administrative work such as verifying worked schedules and filing patient/ medication records

Round Lake, Illinois, United States

• Administered vaccinations during flu clinics and pharmacy hours
• Designed concise promotional and educational vaccination posters
• Consulted patients with new prescriptions

Edwardsville

• Dr. Maria Kontoyianni’s research in P450s
• Basic Linux skills
• Experience in computational drug discovery programs such as Maestro and Discovery Studio

Evenston

• Performed quality checks and audits of Pediatric Emergency Response Cart
• Contributed to a literature review on CPR skill retention methods
• Developed video stimulation on incorporating metacognition into feedbackfor medical mentors

Grayslake, Illinois

• Provided extraordinary customer care
• Entered and filled prescriptions
• Managed drive thru
• Resolved insurance issues.
• Won Employee of the Month- January 2016