As a former Manager Academy at Snap-on Equipment / Car-O-Liner Group, I successfully led and managed the Academy department, which included training centers and staff in various locations across Europe from January 2018 to mid-February 2024. My responsibilities involved establishing and developing comprehensive training networks, implementing international business processes, and driving significant revenue growth. I focused on creating customer-focused concepts and solutions, ensuring high-quality training standards, and consistently meeting yearly sales objectives.

In my role as Competence Development Process Manager at Snap-on Equipment / Car-O-Liner Group, I specialized in competence development processes and tools. I developed structured solutions for body and paint shops and introduced new competence concepts to workshop management. I also coached dealer managers on competence KPIs and development plans, driving improvements and excellence.

As a Competence Development Training Coordinator at Volvo Truck Corporation, I supported and led training projects and supported aftermarket competitions. I excelled in planning and organizing global training events and seminars, initiating continuous improvement actions related to training, and managing administrative tasks to ensure seamless operations.

During my tenure as a Competence Coach/Competence Development Process Manager at Volvo Truck Corporation, I implemented key competence development processes and tools across the Sales Area Africa & Middle East. I conducted training sessions, coached market and dealer managers, and temporarily served as Competence Development Manager, driving the development of competence strategies and KPIs.

As a Training Co-ordinator at Volvo Truck Corporation, I managed competence needs, developed delivery plans, and led course development projects. My role required securing resources and suppliers, ensuring efficient delivery of training programs, and acting as the project manager for the Volvo VISTA Aftermarket Competition in the region.

In my role as Commercial Training Manager at Volvo Truck Corporation, I managed and led commercial training projects on a global scale. I handled budget management, established a global commercial training network, and developed a comprehensive commercial course curriculum. I also conducted Train the Trainer seminars, ensuring consistent and effective training delivery.

In my role in Training and Communication at Volvo Truck Corporation, I provided vital administrative support, supervised the competence portal, arranged internal trainings and seminars, and managed departmental communications through various channels, ensuring effective information dissemination and training coordination.

Throughout my early career at Volvo Truck Corporation, Volvia and AB Volvo Penta, I gained valuable experience in various administrative and coordination roles. I managed budget follow-ups, pricing and invoicing for IS/IT projects, coordinated insurance administration and claims, and provided administrative support. These roles helped me build a strong foundation in project management, communication, and competence development.