Anna Nowakowski Email & Phone Number

Milwaukee, WI

• Attend community events to capture images using a Canon T16 camera that embody the mission of the Urban Ecology Center
• Post detailed information onto local Milwaukee websites concerning upcoming events, and answer questions concerning those events from community members.
• Use programs such as Adobe Photoshop and InDesign to edit photographs so that they are presentable.
• Utilize social media platforms such as Instagram and Facebook to post intriguing stories and photographs about current, popular events.

Greater Milwaukee Area

• Eagerly assist guests with varying needs including: membership activation, equipment lending and returning, directions to local Milwaukee trails, upcoming events, merchandise sales, and donations
• Answer questions about the Urban Ecology Center such as their mission, services offered, the sustainable building design, membership details, hours of operation, and restrictions
• Efficiently created an organizational system for organizing AV equipment andImplemented new checkout and organizational system that became effective for all staff members who utilize this equipment
• Process guest credit cards and receipts for sales such as memberships, merchandise sales, and security deposits
• Utilize Microsoft Outlook email system, Checkfront equipment lending program system, and Urban Ecology Center website to coordinate effective lending to members and prevent equipment loss or damage from multiple Urban.
• Answer phone to answer guest questions thoroughly, perform transfers, and take messages for unavailable staff members

Glendale, WI

• Plan and schedule campus community programming events for student residents to foster a safe place for engagement and integration, including entertaining events for local children
• Enforce campus safety policies and regulations, inspect campus environment and complete work orders as needed
• Observe and connect with residents to ensure safety and a caring community
• Arrange informational bulletin board displays monthly to aid students in attaining an enriching educational experience
• Manage Resident Assistant and Community Assistant sign in/out board
• File incident reports and execute disciplinary consequences to foster compliance and proper behavior

Glendale, WI

• Assist visitors with campus needs and demonstrate excellent customer service to a diverse campus community, ensuring desk is manned at all times
• Answer phone to address guest questions and direct calls to appropriate staff members politely
• Maintain guest confidentiality and greet prospective students, families, alumni and special guests, directing them to programs, specific campus locations, or facilities as necessary
• Check in guests of students by gathering identification at time of entering/time of leaving, recording activity in the computer system spreadsheet
• Enforces safety exit routes upon emergencies, as well as contacting security as needed to maintain safety of campus patrons
• Generate organized design solutions for desk coordination, including labeling systems, computer files, and physical work space

Boerner Botanical Gardens, Milwaukee, WI

• Directed intersection traffic for over 1,500 vehicles per night of operation to parking lots, entrances, and exits
• Worked with a team of 15 attendants to coordinate safe, efficient daily operations
• Listened to and resolved patron complaints and provided event information and direction to the exhibit grounds
• Regulated guest attendance to prevent over-crowding of event grounds and yet keep maximum capacity
• 18-20 hours per week, part-time position

Bay View, WI

• Set up and supervised picnic area and building rentals, enforced rental permits
• Managed wading pool operations and attendants (4 pools), delegated tasks to employees and assessed quality of their completed tasks
• Complied with city pool inspections and regulations, collaborating with county-wide pool supervisor
• Eliminated trash and litter, maintained baseball diamonds, and actively engaged with the public
• Patrolled trails to ensure all marked signs are posted and walkways are clear, answered park patrons’ questions
• Maintained 7 parks as needed, including: pruning trees and foliage, mowing with heavy to light machinery, and removing hazardous branches

South Milwaukee, WI

• Educated children of various ages by collaborating with cooperating teachers’ lessons, established an environment conducive to courteous interaction
• Handled materials for future lessons, monitored controlled group play, disinfected facility daily
• 6-10 hours per week, intermittent position