Anna Nowakowski Email & Phone Number

Milwaukee, Wi

• Attend community events to capture images using a Canon T16 camera that embody the mission of the Urban Ecology Center• Post detailed information onto local Milwaukee websites concerning upcoming events, and answer questions concerning those events from community members.• Use programs such as Adobe Photoshop and InDesign to edit photographs so that they are presentable.• Utilize social media platforms such as Instagram and Facebook to post intriguing stories and photographs about current, popular events.

Greater Milwaukee Area

• Eagerly assist guests with varying needs including: membership activation, equipment lending and returning, directions to local Milwaukee trails, upcoming events, merchandise sales, and donations• Answer questions about the Urban Ecology Center such as their mission, services offered, the sustainable building design, membership details, hours of operation, and restrictions• Efficiently created an organizational system for organizing AV equipment andImplemented new checkout and organizational system that became effective for all staff members who utilize this equipment• Process guest credit cards and receipts for sales such as memberships, merchandise sales, and security deposits• Utilize Microsoft Outlook email system, Checkfront equipment lending program system, and Urban Ecology Center website to coordinate effective lending to members and prevent equipment loss or damage from multiple Urban Ecology Center locations• Answer phone to answer guest questions thoroughly, perform transfers, and take messages for unavailable staff members

Glendale, Wi

• Plan and schedule campus community programming events for student residents to foster a safe place for engagement and integration, including entertaining events for local children• Enforce campus safety policies and regulations, inspect campus environment and complete work orders as needed • Observe and connect with residents to ensure safety and a caring community • Arrange informational bulletin board displays monthly to aid students in attaining an enriching educational experience • Manage Resident Assistant and Community Assistant sign in/out board• File incident reports and execute disciplinary consequences to foster compliance and proper behavior • 5-10 hours per week, intermittent position

Glendale, Wi

• Assist visitors with campus needs and demonstrate excellent customer service to a diverse campus community, ensuring desk is manned at all times• Answer phone to address guest questions and direct calls to appropriate staff members politely• Maintain guest confidentiality and greet prospective students, families, alumni and special guests, directing them to programs, specific campus locations, or facilities as necessary • Check in guests of students by gathering identification at time of entering/time of leaving, recording activity in the computer system spreadsheet• Enforces safety exit routes upon emergencies, as well as contacting security as needed to maintain safety of campus patrons• Generate organized design solutions for desk coordination, including labeling systems, computer files, and physical work space • Arrange desktop brochures, information booklets, coupons, and newsletters in an orderly and updated fashion for resident use• Accept packages and mail for on-campus residents, check-in/out and regulate items for rent to residents as well as a lost-and-found log • Monitor security cameras closely and notify security of suspicious behavior• 10-16 hours per week, intermittent position

Boerner Botanical Gardens, Milwaukee, Wi

• Directed intersection traffic for over 1,500 vehicles per night of operation to parking lots, entrances, and exits • Worked with a team of 15 attendants to coordinate safe, efficient daily operations • Listened to and resolved patron complaints and provided event information and direction to the exhibit grounds • Regulated guest attendance to prevent over-crowding of event grounds and yet keep maximum capacity • 18-20 hours per week, part-time position

Bay View, Wi

• Set up and supervised picnic area and building rentals, enforced rental permits • Managed wading pool operations and attendants (4 pools), delegated tasks to employees and assessed quality of their completed tasks • Complied with city pool inspections and regulations, collaborating with county-wide pool supervisor • Eliminated trash and litter, maintained baseball diamonds, and actively engaged with the public • Patrolled trails to ensure all marked signs are posted and walkways are clear, answered park patrons’ questions • Maintained 7 parks as needed, including: pruning trees and foliage, mowing with heavy to light machinery, and removing hazardous branches • Operated industrial-sized machinery safely and efficiently, including riding lawn mowers, weed trimmers, baseball field groomers, and pick-up trucks • 40 hours per week, full-time position

South Milwaukee, Wi

• Educated children of various ages by collaborating with cooperating teachers’ lessons, established an environment conducive to courteous interaction • Handled materials for future lessons, monitored controlled group play, disinfected facility daily • 6-10 hours per week, intermittent position