Anna O'Brien Email & Phone Number

As the Human Resources Manager at Duftons Plumbing & Heating Supplies, I oversee the HR functions of a leading regional supplier of plumbing and heating products. I manage the recruitment, training, performance, and development of staff across multiple branches. I also handle the employee relations issues, such as grievances, disciplinaries, absences, and redundancies, ensuring compliance with the employment law and best practices. I have a strong background in HR management, having worked as an Employee Relations Advisor at West Yorkshire Police for more than 18 years. There, I supported thousands of officers and staff in dealing with complex and sensitive HR related cases. I have developed and implemented policies, procedures, and guidance on various HR matters, and delivered training and coaching to managers and staff. I have a passion for creating a positive and inclusive work environment, where everyone is treated with respect and dignity, and where diversity and wellbeing are valued and promoted. I have the skills and experience to handle any HR challenge, and to support the growth and success of Duftons and its employees.