Anna O'Brien Email & Phone Number

Chicago, Il, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Greeted members and guests, assisted with check in, scheduled court times, and provided personalized customer service by keeping track of member preferences. Utilized online systems (SwipedOn, Club Locker, Google Suites, & Excel). Worked with other staff and managers by relaying information with clear and timely communication, assisted with mail and billing, and reported any complaints or problems.

Gloucester, Massachusetts, Us

Project Manager for the Preventable Marine Pollution sub-team of the Legislation & Advocacy team. Tacked all schedules, tasks, and progress; utilized online systems (Trello, Google Suites, Miro); provided a constant flow of work, and organized project materials and outcomes. Consistently and effectively communicated with team members and supervisors. Edited and formatted blog posts and team members’ writing.

San Francisco, Ca, Us

Greeted and seated guests, booked and confirmed reservations, answered phone calls, took customers’ orders, accommodated and managed large parties up to 50 guests, coordinated seating throughout service, and provided excellent hospitality. Frequently communicated guest and employee issues and important updates with management and assisted other team members.

Irvine, California, Us

Provided exceptional customer support greeting and assisting clients, both in-person and virtually. Educated and assisted clients with memberships, class packages, and products. Contacted potential clients to maximize membership. Resolved guest complaints and communicated effectively with instructors and management.