Anna Olivieri Email and Phone Number

• Drives product roadmap and requirements for solutions enabling seamless patient access to acute care settings• Manages a cross-functional core team of 30+ members to ensure operational readiness and exceed client expectations with product delivery• Spearheaded launch of a SaaS solution providing patient engagement and operational excellence to ambulatory healthcare facilities. • Continuously collects market research and voice of customer to identify market opportunities and inform product growth strategy

• Designed elegant digital user experiences to improve health system operations and patient outcomes• Conducted user research and usability testing to uncover insights on customer needs and pain points• Created design collateral including mock-ups, prototypes, personas, user journey maps, etc.• Collaborated with cross-functional teams to deliver designs, participate in Scrum, and conduct UX reviews.

Collaborated with UX design team to develop a living design system to ensure a cohesive brand and user experience

Helps clients with chronic, neuroplastic pain apply mind-body tools and techniques to reduce or eliminate their symptoms. I am certified in Pain Reprocessing Therapy (PRT), Emotional Awareness & Expression Therapy (EAET), and am an ICF-certified Coach.

Clawth®* Bamboo Athletic, Dress, and Ankle Socks: 97% biodegradable, pesticide-free, ethically sourced, and manufactured overseas. Features include anti-odor and unparalleled softness and breathability compared to conventional cotton socks.

• Developed a research-backed compatibility questionnaire to match users based on their core beliefs, values, and personality traits• Conducted remote usability tests and re-designed the onboarding experience of the site• Wrote blog articles for the site on online safety and dating tips.

• Served a as a first point of contact for the firm to screen potential new clients• Managed scheduling for all attorneys and paralegals • Reviewed and edited legal documents

• Collaborated with a team of researchers to design and test a mobile application to collect research data on participants with Borderline Personality Disorder and a control group• Critically analyzed current psychological literature to discover innovative additions to the study protocol• Assisted with study recruitment and ensured accurate documentation of study efforts• Assisted in the design and improvement of study protocols

Assisting teachers in classrooms with children aged six months to 5 years of age

• Wrote blog posts for the Michener museum website• Assisted teachers in classroom for summer camps• Created a developmentally-appropriate activity booklet to help children visiting the museum engage with the artwork• Maintained medical and press release records for over 500 students