• Manage the end-to-end vendor lifecycle, including sourcing, onboarding, contracts, and ongoing relationship building• Designed, implemented, and maintain vendor management, vendor/tool selection, and vendor management processes• Serving as a vendor primary contact for issue resolution, accounting updates, term changes, process and contract changes• Effectively manages relationships with internal and external partners to deliver both vendor and customer satisfaction • Responsible for the performance of a vendor network of approx. 250 contractors; savings, development, and compliance• Implemented and trained vendors and personnel on a new tech platform that supported recurring services, invoicing, and compliance

• Maintained vendor compliance within the vendor management system.• Recommend, review, and qualify vendors for internal business units.• Mitigate identified risks associated with all vendors.• Maintain effective communication with vendors, business unit leaders, and senior management concerning vendor approvals, recertification, and performance. • Support all aspects of vendor contracting, working closely with Legal Operations.• Ensure all business units are supported with templates and workflows concerning Vendor Management.• Organize all legacy and new contracts making sure they are stored and labeled properly.

• Interviewed, identified, and qualified new vendors in assigned markets; established and grew relationships with vendors through direct communication to achieve seamless, high-quality service and advantageous pricing.• Communicated with vendors on insurance and other compliance requirements; ensuring vendors meet the minimum requirements to contract. • Analyze opportunities and risks with vendors and vendor onboarding team.• Analyze location alignment and capacity opportunities; recommended improvements to leadership.• Understand varying scopes of work of clients and convey those requirements to vendors.• Work with operations team to identify and terminate underperforming vendors.

• Facilitating and developing meetings that promote partnership and growth.• Effectively communicating and interfacing as a liaison between the Field, coordinators, and General Contractors to reconcile any issues and minimize company liability.• Work with current General Contractors to increase capacity, assist with AP payment issues, and any other needs of the contractor.• Establish a solid contractor relationship correlating directly with positive customer service.• Focus on compliance, insurances, state, and federal permits.• Maintaining a large database of 100+ potential and future Vendors.• Work closely with senior-level management, to create a plan to facilitate the implantation of new General Contractors.

• Manage contract-related processes. • Review contracts for termination and create deactivation letters work closely with legal and compliance departments.• Act as a support role for the VP of Vendor Administration, Regional managers, and coinciding departments. • Liaised with multi departments (Compliance, Marketing, and Legal) to identify and define requirements, scope, and objectives. • Drafted and delivered process documents and technical manuals. • Create companywide training so all employees are aware of company SOPs.• Project Management• Assist with setting project milestones, timelines, and budgets.

• Primary focus on finding the best Business Partners to contract with by researching and vetting inquiries while promoting the business as an opportunity for small business owners to grow and strengthen their business. • Working closely with Operations Senior level Management, to create a plan to facilitate the implantation of new business partners. • Maintaining a large listing of potential current and future candidates. • Facilitating and developing meetings that promote entrepreneurial ownership and growth.• Heavy focus on Vendor compliance in regards to insurances and state and federal permits; Federal Operating Authority, CA Motor Carrier Permits, Business license, Commercial/Auto liability, Cargo Insurance, Workers Compensation, UBIs, Workers Comp waivers.Utilization of a high level relational skills to:• Utilizing effective oral and written communication skills to build both Contractor Relations and Operations Management within the Network.• Read, analyze, and interpret several Vendor Contracts and determine compliance for both the Vendor and Operations; to establish a solid contractor relationship correlating directly with positive customer service. • Effectively communicating and interfacing as a liaison between Operations and Vendors to reconcile any issues and minimize company liability. • Function independently in a multi-tasked, fast-paced environment, with minimal supervision.

• Responsible for Operations $3 to $3.5 million in Annual Revenue• P&L/Facility Budgets• Training and mentor 15+ direct reports• Accurately track and analyze metrics• Negotiate Contracts with 100+ Independent Contractors, while maintaining Customer requirements and Company Budget• Billing & Invoicing for Multiple Vendors• Calculated Pricing structure for all Routing on all New Bids• Managing three separate facilities w/over 15 customers• Managing accounts and rollouts