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Anna P. is listed as UX Product Team Lead @ Social Security Administration at Social Security Administration, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Anna P..
Anna P. previously worked as UX Product Team Lead at Social Security Administration and Information Technology Specialist at Social Security Administration. Anna P. holds Master Of Science In Analytics, Business Administration from American University.
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Hi there! I'm Anna, a UX Product Team Lead passionate about building efficient and compelling user experiences. While I can't claim 20+ years of executive experience or be your "one-stop shop" for everything UX (let's be real, that would be a stretch!), I do bring a wealth of hands-on knowledge and a down-to-earth approach to the table. Currently, I lead both UX design and UX research teams, and I have to give a huge shout-out to my amazing team- watching them grow and evolve has been one of the most rewarding parts of my journey. It's been an incredible opportunity to bring together everything I've learned throughout my career and apply it to make a real impact on the projects we work on. My background spans the non-profit, corporate, and government sectors, and my journey into UX was unexpected. I started as a self-taught developer, and thanks to my relentless curiosity, I gravitated toward user experience design. Along the way, my superiors saw my potential to lead and mentor junior associates, which turned out to be one of the best career moves I've made. There are clear highlights to getting a promotion like that, but for me, it's all about creating space where others can find their inner leader, grow their confidence, and eventually step into leadership roles. It's gratifying and something I take very seriously.Aside from mentoring and leading teams at work, I also volunteer my skills at a local Catholic school, helping to improve their website's UX design and redesigning their internal business process with technology. It's important to me to give back and use my skills to make a positive impact beyond the workplace.
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Baltimore, MD, US
Driving UX excellence by leading cross-functional teams of designers and researchers to enhance internal and customer-facing products. Implemented continuous reporting systems using various tools, enabling data-driven insights through quantitative and qualitative analysis, directly impacting KPIs and monitoring success metrics. Bridging the gap between.
Reston, Virginia, US
- Led user research and stakeholder interviews to identify pain points in internal database systems, resulting in redesigned user flows that streamlined processes and improved satisfaction ratings by 38%. - Collaborated with cross-functional teams to deliver cost-effective, user-centered design solutions, enhancing usability for both customers and.
Austin, Texas, US
- Designed and led robust research plans, guiding junior team members through diverse methodologies to uncover insights that enhanced the user flows for supply chain and logistics platforms. - Pioneered research focused on understanding the needs of Spanish-speaking job seekers in the U.S., uncovering valuable insights that shaped tailored solutions to.
Hanover, MD, US
At Northrop Grumman - Conducted comprehensive research on diverse demographic groups, focusing on individuals who are blind/low vision, deaf/hard of hearing, or use wheelchairs. Gathered insights crucial for enhancing the design and functionality of the product.- Orchestrated the design of a customer-facing product through meticulous user research and.
Reston, Virginia, US
- Spearheaded the redesign of a network database for local and nationwide law enforcement officials. Collaborated seamlessly with cross-functional teams to define parameters, functionality, and processes, resulting in an impressive 81% increase in new user retention post-launch.- Conducted comprehensive quantitative research using Google Analytics and.
Washington, D.C., US
Conducted secondary research and implemented design strategies to build a product for epidemiologists located throughout Latin America and the Caribbean. Collaborated with the project manager and product manager to determine the hierarchy of information needed to support the user and business needs. Managed employee training for the new system, and.
Washington, D.C., US
Upgraded a product, and its structure, used by numerous hospital staff throughout Latin America and the Caribbean during the annual Vaccination Week in the America campaign helped by PAHO. Collaborated with the Project manager, Product Manager, and the Communication Team to establish structure, and hierarchy of information and assure it was built within.
Charlotte, North Carolina, US
Assembled the development and design of the first digital product for the Health in the Americas, a product that was used to collect and analyze trends, patterns, updates, and other data relating to the health and services in every country in Latin America and the Caribbean. Collaborated with the communication team, engineers, developers, translators.
Rockville, Maryland, US
Collaborated with third party organizations and increased patient services (e.g. new seminars and classes) by 45%; Launched a diaper donation system for underprivileged families within the community; Managed, edited and proofread website content; Analyzed target market competitive and customer trends;Evaluated demographics, prices and marketing.
Rockville, Maryland, US
Assisted patients in resolving financial dilemmas and creating payment plan(s) that best suited their financial status; Supported scheduling department with patient appointments and administrative tasks, andProvided translation for Spanish speaking families.
Published and edited webpage content in Spanish with hourly and up-to-date news reports;Edited and uploaded videos for the company website and YouTube channel;Managed the social media platforms and,Provided translations during press conferences and interviews.
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Anna P. works for Social Security Administration.
Anna P. is listed as UX Product Team Lead @ Social Security Administration at Social Security Administration.
Anna P. is based in Washington DC-Baltimore Area, United States, United States while working with Social Security Administration.
Anna P. has worked for Social Security Administration, Leidos, Indeed.Com, Teksystems, and Pan American Health Organization.
You can use AeroLeads to view verified contact signals for Anna P. at Social Security Administration, including work email, phone, and LinkedIn data when available.
Anna P. holds Master Of Science In Analytics, Business Administration from American University.
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