Senior Delivery Manager & Scrum Master
ะะพัะบะฒะฐ, ะ ะพััะธั
๐๐ฌ ๐ ๐๐๐ฅ๐ข๐ฏ๐๐ซ๐ฒ ๐๐๐ง๐๐ ๐๐ซ:- Identified and addressed workflow bottlenecks through comprehensive analysis, devised and implemented strategies for optimal workflow enhancements, and established work regulations- Facilitated efficient communication channels among four teams, ensuring seamless collaboration and information exchange- Managed backlog planning and prioritization to align with strategic goals and project requirements- Implemented swift solutions to emergent issues, maintaining project momentum and stability- Managed project budget conscientiously, conducted plan-vs-actual cost analysis, and made strategic decisions to preserve project profitabilityAs a direct outcome of these efforts, expanded the team from one to four, achieved a stable six-month backlog projection, and retained key team members, underlining significant growth and stability in the banking services domain.๐๐ฌ ๐ ๐๐๐ซ๐ฎ๐ฆ ๐๐๐ฌ๐ญ๐๐ซ:- Implemented Agile adoption across multiple product teams, providing coaching and mentorship to streamline and enhance workflows- Played a key role in refining operational procedures to boost efficiency and deliver value, ensuring customer satisfaction through high-quality product delivery- Facilitated the understanding and implementation of Agile practices, including Scrum and Kanban, across teams- Supported Product Owners in critical tasks such as backlog prioritization, monthly planning, and effective stakeholder communication- Acted as a catalyst for continuous improvement within tech teams, encouraging regular dialogue and strategic development- Collaborated with the Agile Coach to standardize and optimize Agile practices, metrics, and strategies, contributing to the departmentโs overall Agile maturity- Resolved conflicts within and between teams, fostered a culture of open communication, and guided team member development to optimize team dynamics