15+ years experienced project manager leading product development, implementation and Tech service of Software and Hardware solutions for B2B in telecommunication, oriented on the construction of payment networks.I manage projects on software development, hardware changes, system integration, deployment of payment terminal networks with coverage area throughout a country for major retailers and banks.Since 2015 I live in Spain, working remotely.
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Chief Commercial Officer (Cco)Softcase Llc Sep 2008 - PresentMoscow, RussiaProject Management:● Successful launching of payment network projects (> 15 000 installations) in TOP major retail networks: Leroy Merlin, Castorama, IKEA, Carrefour, PUMA, Shell, BP, BILLA, Stockmann etc.● Leading projects from the client’s relevant requirements till project implementation and improvement. Due to the changes Up-time has reached 99% on wireless channels for ATM, ADM, PoS of banks from TOP 10: Alfa Bank, Raiffeisen Bank, Tinkoff Bank.● Managing multi-stakeholder engagement: our company as integrator, bank, retail, cashier, channel providers.Team Leading:● Coordinating cross-functional teams : software developers, hardware engineers, Tech-service, account managers. Optimization processes of interaction between company departments.● Forming a team of XX people from scratch: developed the structure of departments, developed algorithms of interaction between departments, job responsibilities, introduced schemes of motivation.Customer orientation:● Ongoing analysis and identification of customers' needs and initiation of projects to refine and improve the company’s product. Identification of client’s needs, analysis of necessary changes in SW and HW. Launch and manage of projects execution to finalize the solution. As a result of the latest SW development, the company increased the installation network by more than 20%.● Adapting the terms of the contract to the needs of the individual client. Distribution of contract value between CAPEX and OPEX regular payments, rental or sale of equipment. As a result, the contracts fit into a client-friendly budgeting scheme.Additinal experience:- building and development of the client base, interaction with customers (direct search and management of relationships with key clients);- product development - multi-purpose router “Trouter” for communication solutions “SoftCase Networks”;- management of the implementation of an automated process control system;- budgeting. -
Head Of Commercial DepartmentCitynet Llc Apr 2006 - Mar 2008Moscow, Russia● Leading of a small team (5 members). Motivation algorithm development.● Contract management. C-level negotiations. Direct sales. Work at exhibitions. ● Stakeholder engagement. Requirements control. Initiating of changes. Cross-functional collaboration.● Implementing and managing an automated revenue accounting and remuneration calculation system. Supervising projects milestones. Weekly/Monthly reporting.● Budgeting. Development of new tariff plans to increase competitiveness in the market. Adaptation of contracts.
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Account ManagerCitynet Llc Feb 2003 - Mar 2006Moscow, Russia- Full cycle of interaction with current customers;- sales.
Anna Panova Education Details
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Aerospace, Aeronautical And Astronautical Engineering
Frequently Asked Questions about Anna Panova
What company does Anna Panova work for?
Anna Panova works for Softcase Llc
What is Anna Panova's role at the current company?
Anna Panova's current role is Account Manager.
What schools did Anna Panova attend?
Anna Panova attended Moscow Aviation Institute (National Research University).
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Anna Panova
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Anna Panova
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Anna Panova
Design Team Lead & Product Manager | B2C Saas | Mentor | Driving User-Centric SolutionsGreater Paris Metropolitan Region3igsystems.ru, me.com, starofservice.com -
Anna Panova
Moscow
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