Anna Papp Email & Phone Number

Houston, Texas, Us

Houston, Texas, Us

Mayfield Heights, Oh, Us

Blue Bell, Pa, Us

Plymouth Meeting, Pennsylvania, Us

Blue Bell, Pennsylvania, Us

Provide assistance to both internal employees and external clients. Perform desktop task by imaging laptops, repair software, or fix the hardware. Set up users in Active Directory and assign permissions via job role. Work in helpdesk role at a level 1 and 2

Kansas City, Missouri, Us

Level I/II Helpdesk

Forchheim, De

Working with users to resolve issues in regard to Network accounts, problems with configurations on their PCs, and troubleshooting.

Montabaur, Rheinland-Pfalz, De

Provide assistance to customers in editing their websites; transferring/pointing of domains; configuring third party mail clients; escalating case to other work pools if needed; work very independently with little or no questions to other agents.

Bentonville, Arkansas, Us

Responsible for areas such as Lawn and Garden/Seasonal; Sporting Goods; Stationery; Automotive and Celebrations. Had three department supervisors as well as floor associates in those areas. Assisted with designing floor plans of areas when seasons changed and inventory management. Helped out with doing schedules for my areas and assisting front end when there were issues.

Bentonville, Arkansas, Us

Started out as Frozen Food Manager then was moved to Produce where I unloaded deliveries, ordered and organized backroom. Made up routine lists for all the associates to make sure that regular duties were getting done. Was then moved to Electronics/Photo/Wireless (Metroplex). Here I worked with Loss Prevention in auditing high ticket merchandise; aided in Photo when they got backed up with orders; and activated cell phone contracts in wireless.

Master Of Science - Ms, Information Technology

Master'S Degree, Computer And Information Systems Security/Information Assurance

Bachelor Of Science (B.S.), Computer And Information Systems Security/Information Assurance

High School Diploma