• Developed and deployed 2 AI projects in 4 weeks; currently building 3 more using React, Next.js, Firebase, Clerk, and Vercel, with agile and CI/CD practices• Collaborated in a team of 3 to create a customer support agent using Next.js, Clerk API, and OpenAI• Worked with a team to build a SaaS product for dynamic flashcard generation using GROQ API, and integrated Stripe for payment processing• Engaged in weekly sessions with engineers from top tech firms and startups• Optimizing web apps to scale for 200+ users based on feedback

• Managed pricing accuracy and inventory levels to align with consumer demand, ensuring optimal stock availability and pricing strategies.• Managed inventory, ensuring efficient stocking and optimal inventory levels.• Use invoices for record keeping to provide detailed transaction records and ensure the correct products and quantities are received.• Analyzed customer purchase data to identify buying trends and preferences, facilitating more informed decisions on inventory adjustments and pricing.• Implemented targeted inventory increases for high-demand products, significantly boosting sales and customer satisfaction.• Developed pricing strategies based on market research and internal data analytics, enhancing profitability and competitive edge.

• Ensured seamless operation of retail technology infrastructure including software maintenance, updates, and troubleshooting, leading to a reduction in system downtime.• Proactively monitored and reported system outages, implementing solutions that minimized impact on store operations.• Addressed and resolved technical issues reported by customers and staff, enhancing user satisfaction and support efficiency.• Administered user accounts and permissions, ensuring compliance with administrative rules and enhancing system security.• Formulated and enforced IT policies, optimizing network and data security measures across the business.

• Implemented Microsoft Power Automate to optimize workflows, significantly enhancing productivity for the IT and accounting departments.• Utilized Microsoft Power BI for advanced data analysis, providing deep insights into company financial accounts that informed strategic decisions.• Managed database updates using SQL and maintained corporate Active Directory for over 1,000 users, ensuring data accuracy and system integrity.• Enhanced network security by employing Cisco’s Meraki application, contributing to robust and secure network infrastructure.

• Gained broad exposure to multiple business departments, enhancing understanding of utility operations and business processes.• Leveraged Microsoft Excel for detailed analysis of bid units and rates, aiding in efficient budget management and financial decision-making.• Acquired foundational programming skills under the guidance of specialized mentors, focusing on practical applications in a business context.• Authored a comprehensive report identifying impacts of vehicle vacancies on service outages and installation efficiency, providing actionable insights for operational improvements.