Anna Patterson Email & Phone Number

Surrey Quays, London Se8 5Rt

Surrey Quays, London

As co-owner of this care service. My key achievements include:• Successfully achieving IIP re-recognition for the Company in 2005, 2008, 2011 and recently gaining re-recognition for another 3 years 2011-2014.• Successfully tendering for and winning contracts in Lewisham and Southwark• Implementing a full suite of new policies and procedures to comply with National Care Standards• Designing and successfully introducing a rigorous recruitment and selection process which complies with Care Quality Commission (CQC) Standards• Designing and implementing workforce development programmes to ensure that we consistently (CQC) required standards• Implementing new and effective performance management system and disciplinary/ grievance procedures, the company is compliant with employment law requirements

City Of London

A leading Lloyds’ Managing Agency based in the City, employing 192 staff in their London Office. My Key Achievements included:• Setting up and co-ordinating a new and effective in-house training/communication programme• Having successfully established good relationships with external providers I was able to negotiate and set in place cost effective recruitment rates, ultimately saving the company money in recruitment advertising• Successfully managing the integration of a new syndicate which included: induction, consultation and roll out of new contracts in line with TUPE Regulations.• Managing and implementing a new management development programme in line with Company strategy• Successfully training and developing the HR Assistant in attaining recruitment/selection skills

City Of London

Certificate In Employment Law

Bachelor Of Arts (B.A.), Business Studies

Post Grad Dip Hrm