Anna Pavliuk Email & Phone Number

Lviv, Ua

Lviv, Ukraine

Responsibilities:-Smoke, Functional, Regression, Sanity, Localization, GUI, Usability and etc testing;-Mobile and desktop testing;-Cross-platform & cross-browser testing;-Bug reports tracking;-Test Case creation;

Lviv Region, Ukraine

Handling cancellation, rebooking of the airline tickets, confirmation and modifying flight reservations, working in several booking reservation systems GDS (Amadeus, Sabre, Gabriel), support customers with their requests via phone or email.

Lviv Region, Ukraine

Providing service to customers, travel agencies via phone, emails. Making new bookings, changing existing reservations, reissuance of the tickets, processing refunds, providing customers information about the flights, resolve customer complaints, answers inquiries via phone or email.

Work with travel companies and agencies, checking and preparing documents for visa registration, providing the necessary information and advice on the tourist product of the company, ordering, advises on trips requirements and conditions such as visa, foreign trip

Partnership manager at hotelsbooking.com.ua (online booking web-site of Ukrainian hotels). Forming the base of hotels, negotiating with hotels about cooperation, conduction of customer base, search and attraction of new hotels, signing the cooperation contract, help customers to book the hotels, work with 1C, filling the information about the hotel, correspondence with clients, writing and translating website content