-Elicits and writes requirements for software infrastructure and operations projects across multiple teams at ICE.-Created User Guides for new applications -Project management for small to medium projects.-Project timeline planning with Gantt charts.-Created documentation for a multisystem application migration process.-User Acceptance Testing and User Experience testing-Gap Analysis for tools and processes.-Leads application demos and training meetings.-Created AI prompts for a Copilot testing project

-Authored and executed manual and automated testing for an internal application that serves data to trading and clearing applications within the ICE ecosystem.-Database testing using intermediate/advanced SQL queries-Automated over 150 feature and regression tests using Java and Selenium.-Mentored coworker on task based design pattern for automation. -Test Case management with Microfocus ALM -Participated in a multiteam effort to end to end test new products across multiple internal applications. -Testing in an agile SDLC-Created a test case metrics dashboard using Excel macros and VBA scripting.-Test planning and estimation for features within the release-Test planning for patches and regression cycles-Authored Test Plans and Testing Summaries for releases.-Financial industry knowledge of trades, exchanges, regulations, and clearing processes.

- Black and Gray box testing of firmware, web, and mobile applications for an IOT Fleet Logistics Company- CI/CD life-cycle- Lead role for team testing efforts and commitments (including 1-2 other QA members)- Monitoring of Firmware releases- Test case management with Xray- Working heavily with distributed west coast teams- Mentored new Quality Engineers and helped define new processes for the Quality Engineering Team- Analysis of customer issues and release qualifications using Tableau dashboards- Database testing and analysis using SQL and Databricks

-IOT testing for logistics and fleet vehicles -Testing in a CI rapid release software lifecycle-mobile testing -Test case management with Test Rail-Leading QA testing efforts in Atlanta office-Testing for multiple teams across desktop and mobile platforms-Test planning for medium to large features -FURPS testing- API Testing of REST Endpoints using Postman- Participated in on-site customer visits and phone calls to discuss usability and pain points

- UI testing for an e-commerce website Fabric.com, using desktop and mobile devices- Testing microservices API integrations with Swagger, Postman and Advanced Rest Client- Database testing with microsoft SQL server- Smoke testing for weekly front end releases- Exploratory testing- Wrote and manually executed over 1000 test cases for a regression suite- Responsible for requirements gathering and review of new Jira tickets- QA estimations for Jira tickets- Test planning for small to medium projects- Wrote an automation tool in Selenium to automate UI smoke testing on a local environment - Fast and efficient tester

- Ad-hoc/exploratory testing- Executed predefined test cases for websites and web-based applications.- 91% bug acceptance rate and a 100% test case acceptance rate.- Testing on desktop and mobile platforms through a VPN