Senior Business Analyst
Current-Elicits and writes requirements for software infrastructure and operations projects across multiple teams at ICE.-Created User Guides for new applications -Project management for small to medium projects.-Project timeline planning with Gantt charts.-Created documentation for a multisystem application migration process.-User Acceptance Testing and User Experience testing-Gap Analysis for tools and processes.-Leads application demos and training meetings.-Created AI prompts for a Copilot testing project