Anna Phea Email & Phone Number

• Set and achieve personal sales goals as well as the goals of the team
• Greet customers in a timely and professional manner
• Provide honest and confident feedback to customers regarding the style and fit of their interest of clothing
• Build relationships with customers by following up with their purchase, recommend new merchandise, and invite them to upcoming events
• Open new Nordstrom Rewards and explain the benefits of having them
• Perform daily department maintenance such as cleaning, re-merchandising, stock work, price mark downs, and merchandise transfers

• Respond timely to all communication regarding inventory inquiries and discrepancies
• Receives all product in accordance with Retail Operations Policies and Procedures (e.g. third-party and transfers)
• Process all outbound shipments in an accurate and timely manner (e.g. store-to-store transfers, returning products back to the vendors, sending product to the outlet stores)
• Accurately process charge-sends on a daily basis
• Accurately complete, manage, and retain all shipping and receiving documents in accordance with Retail Operations Policies and Procedures
• Inspect all non-salable merchandise, determine if manufacturer's defect or non-manufacturer's defect, and process as outlined in Retail Operations Policies and Procedures

• Assist in maintaining a well-stocked and neat store appearance
• Reset shelves and products according to corporation standards and planograms
• Physically removing goods up to 50+ pounds from a truck and putting empty pallets, security cages, and transfers back on the truck. Requires the use of various material-handling equipment
• Moving merchandise to and from the perimeter and gondola overstock areas and requires climbing a ladder up to 12 feet
• Operating the carboard bailing machine as well as making cardboard bails
• Changing inventory counts to correct amount in stock

• Perform daily walks for the department to ensure replenishment of shelves
• Made picklists in order to grab products from the back and bring them to the floor
• Lead a team of approximately 4-8 employees on stocking etiquette
• Filled online orders as well as received orders
• Did daily bag checks of team members

Bachelor Of Arts - Ba, Interdisciplinary Of Arts And Science: Arts, Media, And Culture

Associate Of Arts - Aa, Design And Visual Communications, General

Activities and Societies: 2012-2013: Member of the Asian Pacific Islander Club | 2012-2013: Member of the Black Student Union | 2011-2013.