• Deliver excellent customer service• Maintain high standards of cleanliness and appearance in all bedrooms, in line with company policy• Work to daily job lists from the room status list, arrivals and departures list• Maintain the stocking levels of cart• Report any maintenance issues immediately to front desk, including all furniture, fittings and equipment• Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades• Fulfill all reasonable requests from guests, to ensure their comfort, satisfaction and safety• Maintain personal knowledge by completing in-house training• Carry out instructions given by the management team and head office

Typed memos/corresponding and made copies

Responsibilities included escorting patients to registration rooms, collating packets, verifying invoices, filing billing statements.