Anna Pilch Email and Phone Number
Anna Pilch work email
- Valid
Anna Pilch personal email
I am a psychologist driven by the mission of enhancing the customer experience in the digital environment through user research and human-centered design. I am a creative and curious individual with strong communication skills, eager to understand business requirements and design lovable products and services, that improve people's life.I am a creative and energetic person, I love to cooperate with others to create new things and develop existing solutions. Good at transforming ideas and concepts into real products and services.I am also Co-Founder of Self - Hack - scalable workshop, aiming to help individuals identify talents and develop fulfilling life paths. You can find more info about it here: http://creativitysquads.com/self-hack-2/
Blueprint Genetics
View- Website:
- blueprintgenetics.com
- Employees:
- 171
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Product OwnerBlueprint Genetics Sep 2024 - PresentEspoo, Uusimaa, Finland
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Customer Experience Designer, Digital ChannelsBlueprint Genetics Aug 2021 - Sep 2024Espoo, Southern Finland, Finland- Map customer journey, identify and prioritize improvement opportunities, prepare service blueprints, facilitate stakeholders' cooperation and solution design- Perform user research: planning and conducting interviews, user testing, utilizing quantitative methods to measure digital experience (using Google Analytics, Qualtrics)- Prioritize and specify improvements to the ordering & reporting system (including user flows, and low-fidelity prototypes)- Participate in setting up the Voice of Customer Framework
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Co - Founder & FacilitatorSelf-Hack Dec 2017 - PresentTampere Area, FinlandI am the co-creator and coach of Self-Hack - concept utilizing Design Thinking approach to help individuals to explore their potential, re-think their life paths and design steps for the future. -
Business Analyst, Customer & Sales SolutionsKone Jun 2018 - Jul 2021Espoo, Finland- Translate business requirements into transparent features, user stories & acceptance criteria- Manage & prioritizes the product backlog (web and mobile apps for surveying and budgeting)- Lead the development of new features: user interviews, specifications, designs, user testing- Cooperate with users from 15+ countries, business stakeholders & an agile product team of engineers, testers - Prepare training materials and conduct training sessions- Constantly improve the user experience -
Assistant Operations ManagerHit Lab Oy Jul 2016 - Jul 2017Tampere Area, Finland- Performed in-depth research on digitalization of EU job markets worldwide, public employment services in EU, online talent platforms, EU labour market digitalisation policy- Identified trends, best practices and customer needs for design and development of digital career guidance platform, contributed to the conceptualization of system's features and high-level design
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Recruitment CoordinatorMaersk Line Sep 2015 - Jun 2016Kraków, Woj. Małopolskie, Polska- Coordination of the recruitment process: managing interview's schedule, phone screens with candidates, advertising job openings, administration tasks- Ensuring efficient communication between recruiters, managers and candidates- Assisting in the successful implementation of the new global recruitment process: preparing necessery documentation, briefing hiring managers and candidates, identifying and solving problems for process improvement. -
Communications Assistant, Ibm Poland Software LaboratoryIbm May 2014 - Mar 2015Kraków, Woj. Małopolskie, Polska- Development and managmnet of internal and external communication channels of IBM Poland Software Laboratory including internal communications' assets such as newsletter, internal TV, web community and Social Media channels. - Cooperation with employees and stakeholders for content development and event organisation - Organisation of employment branding campaign for students: defining objectives, coordination and promotion of events, evaluation of the project (around 500 people registered in the main event)
Anna Pilch Skills
Anna Pilch Education Details
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Mba - Business Technologies -
Applied Psychology -
Experimental Interaction Design - Nordplus Foundation -
International Management
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Applied Psychology -
High School Vi Lo In CracowBilingual Education Class - English
Frequently Asked Questions about Anna Pilch
What company does Anna Pilch work for?
Anna Pilch works for Blueprint Genetics
What is Anna Pilch's role at the current company?
Anna Pilch's current role is Product Owner at Blueprint Genetics.
What is Anna Pilch's email address?
Anna Pilch's email address is an****@****ine.com
What schools did Anna Pilch attend?
Anna Pilch attended Haaga-Helia University Of Applied Sciences, Jagiellonian University, Reykjavik University, Jagiellonian University, Università Degli Studi Di Firenze, High School Vi Lo In Cracow.
What skills is Anna Pilch known for?
Anna Pilch has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Teamwork.
Who are Anna Pilch's colleagues?
Anna Pilch's colleagues are Hannu Alén, Alice Costantini, Phd, Saara Kokkonen, Tuuli Pietilä, Joe Adams, Oskari Torppa, Mari-Liis Mikk.
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