Anna Pollard Email & Phone Number

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

Addressed all late-night reservations and guest requests. Managed property security, merchandise inventory, and all laundry needs.

Victoria, British Columbia, Canada

Ran dispatch office independently, taking calls and tracking all bookings with an Excel spreadsheet. Monitored and communicated with fleet of drivers, problem-solving whenever necessary.

Ottawa, Ontario, Canada

Provided product information and in-depth service on sales floor. Labelled and stocked all product, tracking inventory with Excel and assisting with in-store marketing. Organized training for all new staff.

Victoria, British Columbia, Canada

Worked closely with a team of Senior and Junior Technology Assistants to migrate UVic courses to Brightspace. Assisted in writing and editing a site FAQ for students, provided quality control for online course content and structure.

Victoria, British Columbia, Canada

Provided customer service for individuals, families, and local organizations to make bookings and meet needs during stay. Worked independently for auditing purposes during night shift.

Victoria, British Columbia, Canada

Self-organized, provided a high level of cleanliness, maintained physical exertion through each shift.

Victoria, British Columbia, Canada

Maintained a sanitary, food-safe workstation while providing friendly service and accurately taking orders.

Victoria, British Columbia, Canada

Made reservations and provided a warm environment for incoming guests, both independently and with a team. Performed all standard reception duties, including answering phones and maintaining front desk organization.

Ottawa, Ontario, Canada

Managed and trained a large staff, worked as a go-between for the customers, cashiers, and management. Consistently provided friendly and attentive customer service, with strong product knowledge and a desire to learn.

Bachelor Of Arts - Ba, Creative Writing

Japanese Studies Program