Set up supporting and service system fro scratch based on previous experienceBuild up brand new operation department team (26 people ,3groups for now)Edit daily ,weekly and monthly routine for 3 different groupsWork out effient checking methods to control work quality of the whole departmentMake monthly and quarterly target and ensure it would be met,and review timelyDeal with emergency and complaint and do case study with our teamArrange training on site and on line for clients based on clients' personalized requirementCheck trading effect in time and review with team and modify training content when necessaryOptimize training feedback system to ensure training effectProvide trainings to team to improve team's comprehensive abilityDesign various marketing projects and follow up after sharing them with clients

find companies which needs to provide english course for its staff give presentation to decision maker and make proposal as per potential client's requirementfollow clients timely and ensure renew smoothly

give advice and make study plan and complete application for students who are planning to study in the US or Canada

manager VIP students' study progress, effect, and emotions by offering help like class booking, tutoring, problem solving.

conduct new policy from HQ;distribute weekly work to foreign teachers and local tutors;supervise staff's daily work;submit monthly report to HQ;deal with students' complaints;interview candidates and train new staff;support sales team to reach monthly target

give orientation class to new students and application classes to regular students;control students' study progress, and push busy students to come frequently;hold English corners and outdoor activities to increase students' interest;cooperate with sales team if any help is needed

give placment test to new students;give classes to regular students;submit daily work report to system;give demo class to potential clients;cooperate with sales team