Anna Pulis Email & Phone Number

London, United Kingdom

Dallas, Texas, United States

Credera, a global consulting firm, combines transformational consulting capabilities, deep industry knowledge, and Al and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.

• Built comprehensive browser-based Knowledge Base guide using CSS, HTML, and WordPress to reduce help desk requests by 50%
• Designed Knowledge Base wireframes by interviewing 10+ project managers, developers, and analysts on common user requests
• Established a shared mailbox for managers to direct product feedback from 100+ users and dynamically update Knowledge Base

• Organized and directed assignment of 100+ Pom Squad public appearances and 250 hours of practices for 25 team members
• Officially represented UT Athletics at sporting events and practices as a member of the elite UT Pom Squad dance team
• Served as a senior ambassador for UT through appearances at Austin events to promote university spirit and civic engagement

Austin, Texas, United States

• Collaborated with finance team to rectify 200+ errors in the timekeeping system then completed data transfer into UltiPro system
• Consulted with Amazon to launch an enterprise account for access to discounts, expedited shipping, and tax-exempt purchasing
• Filed 500+ W-2C forms to help resolve payment errors and meet adjusted company tax deadlines due to the COVID-19 pandemic

Austin, Texas, United States

• Oversaw in-progress studies and effectively managed 20+ research participants per session to ensure the effectiveness of the lab
• Diagnosed and repaired issues during research to collect high quality data and enable achievement of faculty research objectives
• Tested and provided detailed feedback to researchers on 15+ web-based studies before initial release to guarantee data integrity

Houston, Texas, United States

• Trained and mentored 10+ teams each year in leadership strategies and choreography to develop dance and teamwork skills
• Worked closely with employees and coaches to ensure customer satisfaction and create accurately tailored camp experiences
• Maintained a positive attitude to facilitate students’ personal growth and maximize productivity during eight-hour sessions

Austin, Texas, United States

• Managed time effectively between greeting clients, placing/receiving phone calls, processing payments, maintaining office organization, and handling stylists’ appointments during five-hour shifts to provide superior.

Austin, Texas, United States

• Developed and instructed three unique weekly classes for 30 teenage students to promote growth as well-rounded dancers and individuals
• Created and staged multiple dances for each class to perform in the company-wide spring recital to demonstrate yearly advancement
• Facilitated growth in dance-ability, teamwork skills, and overall character for students through each lesson