Alexander Manna Solutions is one of the top players in the world of Recruitment Process Outsourcing. We partner with over 100 blue-chip companies providing service in more than 90 countries.Working in the administration department on the Santander bank account I serve as a point of contact for all the stakeholders on various levels who are involved in the recruitment process. My key responsibilities include:- Serving as a subject matter expert in the recruitment process and supporting stakeholders throughout the full recruitment cycle- Providing support to candidates, hiring managers and recruiters with their questions and queries- Preparing reports on team's work- Periodically presenting the function of the team to senior management- Working closely with senior colleagues on introducing improvements to the process and creating guides and manuals- Conducting internal audits to make sure that the team is compliant to the process- Proactively leading the activities directed to gathering feedbacks each of the team members and making sure that their efforts are recognized- Mentoring junior colleagues and new-starters in the team, creating their induction plan and guiding them with their day-to-day work- Providing ad-hoc support to the UK internal mobility team with managing queries, creating dashboards, trackers, presentations- Providing ad-hoc support to interview scheduling team with organizing job interviewsRecruiting interns to Alexander Mann Solutions. This included:- Conducting initial telephone interviews- Shortlisting candidates- Conducting face-to-face interviews with selected candidates- Evaluating and benchmarking the candidates- Extending offers to the successful candidates