Anna Qualls, Capm® Email & Phone Number

Austin, Texas Metropolitan Area

• Creation & definition of appropriate communication plans with internal and external key stakeholders leading to incremental team efficiency and a higher success rate for product development and reliability activities.• Principal interface leading discussions with technology partners and suppliers such as; Peterbilt Motors, Rush Truck Centers, Cummins Technologies, CVS, and Hyliion; Furthermore, created & maintained project plans which identified, prioritized, and concisely communicated any arising risks, issues, and blockers.• Successfully managed a comprehensive procurement operations plan for key production components by adhering to a stringent start of production schedule.• Provided post-launch program maintenance to the Hybrid eX product by facilitating weekly scrums with Sales, Inventory, Operations, and Customer Success; Consequently, this translated into achieving a major company milestone, which was reaching a revenue goal of $2 million for the fiscal year 2022.• Spearheaded detailed ISO 9001:2015 compliance audits, ensuring stringent process adherence that led to the successful certification of the company in 2023, thereby underlining a culture of process excellence.Implementation of SIOP Executive Reviews with C-Suite members, initiating resource predicting across five programs and facilitating successful Gate Reviews.• Supported weekly Scrum Reviews with the product management, software engineering, and customer success teams for the Hyliion HUB early development, which included categorizing & prioritizing over 100 pieces of user/customer feedback and ensuring on time product release for Customer Product Trials.• Grooming Product Backlog in Jira to manage CoPilot User Video Launch creation, resulting in prioritizing 5 videos supporting user training with the goal of reducing time to onboard. • Analyzed exploratory user interviews, tagging key concepts with Dovetail and categorizing 20 feature insights.

Austin, Texas Metropolitan Area

• Introduced an issue tracking system and conducted daily meetings to tackle action items, reducing containment and total resolution time to by 25%. • Orchestrated daily scrums for Hybrid eX and Hypertruck ERX, proactively identifying and escalating procurement delays and design challenges.• Strategically managed 90+ engineers' hours, increasing allocation to new projects and tapering as goals were met, increasing team efficiency by 15%.• Demonstrated exceptional performance, achieving a score exceeding 100% in the performance evaluation, which led to promotion and product mentorships.

Austin, Texas, United States

• Collaborated with Legislators, Fortune 500 companies, and interest groups to advocate for funding and projects in the transportation industry.• Significantly contributed to the success of the 87th Legislative Session, including the passage of House Bill 5, through policy proposal development and assessment.• Oversaw the Senate office operations, utilizing proactive communication and strategic issue resolution to ensure constituent satisfaction and prompt responses.

Austin, Texas, United States

• Efficiently executed cross-office projects for multiple Senate offices, showcasing a collaborative approach, precision, and meticulous attention to detail.• Orchestrated seamless communication operations by fielding phone calls on behalf of the Sergeant-At-Arms and other Senate offices, ensuring swift and effective assistance while fostering clear interdepartmental liaison.• Safeguarded the Chamber's security and integrity through strict adherence to established protocols and vigilant oversight during critical sessions.

Austin, Texas, United States

• Managed incoming phone calls, ensuring prompt and professional responses to inquiries and efficiently directing callers to the appropriate parties.• Coordinated errands, including scheduling, logistics, and task prioritization, to ensure timely completion and support organizational needs.• Led and executed projects, employing strategic planning, resource allocation, and cross-functional collaboration to meet objectives and timelines.• Supervised a team of over 20 employees, fostering a positive work environment, providing guidance, and monitoring performance to achieve common goals.

Austin, Texas, United States

• Assisted with the organization and execution of committees, ensuring efficient coordination and alignment with objectives.• Managed the timely and secure delivery of interagency mail, maintaining effective communication between departments.• Completed key projects for Senators, employing strong collaboration and attention to detail to meet specified requirements.• Served as the point of contact for various departments including HR, Lt. Governor, Sergeant at Arms, and Payroll, handling phone inquiries with professionalism and directing calls appropriately.

Austin, Texas, United States

• Conducting research and collecting raw data in regards to shaded fuel breaks affects on the Wild-Urban Interface• Creating methods for future researchers to follow, resulting in the continued data collection and research regarding fire breaks.• Compiling and analyzing data, composing the findings into presentations and papers for leadership.

Austin, Texas, United States

• Created curriculum for Environmental Law courses and led study sessions for students, resulting in 95% of students passing the course.• Supported digitalizing classroom learning and course work during Covid-19.

Austin, Texas, United States

• Answered phones and managed mail for on-campus apartments.• Provided students with informational help.

Dallas, Texas, United States

• Mitigated risk and promoted safe work environments by managing department adherence to state and federal regulations.• Developed EIS/EA’s at digging sites, resulting in the reprioritization of construction sites.Mastered new software in fast-paced environments to execute projects (GIS/Google Earth Pro).• Conducted construction and digging site analyses, through EIS/EIA reports

Austin, Texas, United States

• Managed and supported over 400+ students, adapting to shifts lasting up to 60 hours when on-call, and effectively handling diverse and unpredictable circumstances.• Gained valuable experience in peer leadership and managing older residents, fostering a respectful and collaborative environment.• Served at the front desk, handling responsibilities such as mail management, guest assistance, and general administrative tasks with efficiency and professionalism.• Designed, hosted, and facilitated a series of engaging programs for students, contributing to community building and educational enrichment.• Completed extensive training to enhance problem-solving and crisis management skills, preparing for various unexpected scenarios and providing assured response.

Austin, Texas, United States

• Project Manager for research on multiple projects, specialized in Air Quality, resulting in key data to support funding allocation to urban parks.• Wrote methods, collected raw data, analyzed cross-functional teams data, and presented research reports to leadership.

Austin, Texas, United States

• Gathering and compiling raw data concerning herpetofauna, • Performing citizen science• Analyzing and presenting the findings, • Audibly identified frog calls, and noodled snakes from creeks

Bedford, Texas, United States

• Waited tables and bartended• Pushed sales for weekly specials