Anna Ramezaninia is a Product Manager at Immigo at Immigo.org. She possess expertise in leadership, team coordination, writing, kpi implementation, reporting and analysis and 25 more skills. She is proficient in German and English. Colleagues describe her as "I had the pleasure of working with Anna Ramezaninia for six months when she was the product operation manager at Cafe Bazaar. During our time together, I was impressed by her skills in user research and customer relations management. Anna had a great ability to understand the needs of our customers and translate them into actionable insights that helped us improve our products. She was also a master in communication and had great soft skills that made her an excellent team player. Anna… Show more" and "I have had the pleasure of working with Anna for the past four years, and I can confidently say that she is one of the most responsible and clever individuals I have encountered in my professional career. As the team leader of the customer care team, Anna demonstrated exceptional leadership skills and a remarkable ability to inspire and motivate her team members. She is a natural problem solver and always goes above and beyond to ensure that her team members are supported and equipped… Show more"
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Product ManagerImmigo.Org Dec 2023 - Present -
Visual ArtistHttps://Annarnia.Com/ 2008 - PresentTehran
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Product ManagerSaba System Sadra Jul 2023 - Dec 2023Tehran Province, Iran -
Product Ops ManagerCafe Bazaar Jun 2022 - Jun 2023Tehran Province, IranConduct customer and market research to gather insights andidentify product opportunities, prioritize features, and make informeddecisions.Product testing, planning, and PC of technical team and Collaboratewith cross-functional teams.Using benchmarking methodologies to assess product performanceand identify areas for innovation and enhancement.Interacting with product managers of different teams and businesslines (Kiki, Fansee, Paxit, Bazaar Education, Hyper… Show more Conduct customer and market research to gather insights andidentify product opportunities, prioritize features, and make informeddecisions.Product testing, planning, and PC of technical team and Collaboratewith cross-functional teams.Using benchmarking methodologies to assess product performanceand identify areas for innovation and enhancement.Interacting with product managers of different teams and businesslines (Kiki, Fansee, Paxit, Bazaar Education, Hyper Casual, Nabsh,etc.) to identify and define operational activities and theirimplementation and execution. Show less -
Customer Care ManagerCafe Bazaar Dec 2019 - Jun 2022Tehran Province, IranProviding direction and guidance.Develop and implement customer care policies, procedures, and regulations necessary for ensuring a satisfied customer base and making the best experience for bazaar's users.Identifying customer needs proactively.Conduct effective resource planning to maximize the productivity of resources (people, technology, etc.)Prepare reports for different departments.Create an inspiring team environment with an open communication culture.Set clear… Show more Providing direction and guidance.Develop and implement customer care policies, procedures, and regulations necessary for ensuring a satisfied customer base and making the best experience for bazaar's users.Identifying customer needs proactively.Conduct effective resource planning to maximize the productivity of resources (people, technology, etc.)Prepare reports for different departments.Create an inspiring team environment with an open communication culture.Set clear team goals and KPIs and developing and implementing a timeline to achieve targets.Contributing to the growth of the company through a successful team. Show less -
Customer Care SupervisorCafe Bazaar Sep 2018 - Dec 2019Tehran Province, Iran -
Crisis Operations SpecialistDivar Sep 2015 - May 2017Tehran Province, Iran -
Operations SpecialistDivar Oct 2014 - Sep 2015Tehran Province, Iran
Anna Ramezaninia Skills
Anna Ramezaninia Education Details
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Information Technology
Frequently Asked Questions about Anna Ramezaninia
What company does Anna Ramezaninia work for?
Anna Ramezaninia works for Immigo.org
What is Anna Ramezaninia's role at the current company?
Anna Ramezaninia's current role is Product Manager at Immigo.
What schools did Anna Ramezaninia attend?
Anna Ramezaninia attended Islamic Azad University,science And Research Branch, Islamic Azad University.
What skills is Anna Ramezaninia known for?
Anna Ramezaninia has skills like Leadership, Team Coordination, Writing, Kpi Implementation, Reporting And Analysis, Blogging, Digital Media, Customer Satisfaction, Communication, Contemporary Art, English, Translation.
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