Anna Rats work email
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Anna Rats personal email
Anna Rats is a Co-Founder and COO at Raynix. She possess expertise in jira, technical translation, working with customers, clients support, web research and 28 more skills. She is proficient in Italian and English. Colleagues describe her as "Anna is one of the most valuable people I have ever worked with. Her hands-on approach to experience, motivation and strong personality won her the respect of the staff. Anna is an organized and customer-service oriented perfectionist, has no problem with working hard when necessary. Working at One Q Technologies A/S is most challenging, and she battled the impediments. Besides being a joy to work with, Anna is a take-charge person who is able to present creative solutions to complex… Show more" and "Dedicated, highly skilled and one of a kind is the phrase that comes to mind when I think about Anna. I’ve had the pleasure of working with Anna for a year, during which I was her manager. Anna has great skills within project management, website development and maintenance, content creation, video production, social media just to mention a few. I addition to her vast skills, Anna has such a wonderful personality and it is always a pleasure to be around her. Anna would be a true asset for… Show more"
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Co-Founder And CooRaynixUkraine -
Account Manager, Outreach StrategistBelkins Apr 2023 - PresentOutreach strategy management and implementation for product/ service companies worldwide. -
Head Of Outreach DepartmentS-Pro Apr 2021 - Jan 2023Warsaw, Mazowieckie, PolandLeading outreach processes and managing an outreach team. Responsible for the strategy of bringing new clients within outreaching and expanding into new markets. -
Lead Generation Team LeadMultinational It End-To-End Staffing Service Mar 2020 - Apr 2021Kiev, UkraineGenerating leads, cold emailing, outbound prospecting, and lead qualification, customising outreach efforts, developing sequences, email and LinkedIn outbound sales. Researching new sales channels, sources, and sales engagement platforms. Setting KPIs, running tests, and improving. Building trusted relationships with clients. Creating and executing client satisfaction management process.
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Sales And Marketing ManagerOne Q Technologies A/S Jun 2017 - May 2020Birkerød, Capital Region, DenmarkProject: Worldwide distributing of Print Management cloud-based software (B2B).Role: Licensing, invoicing, contracts renewal, coordinating data renewal & product prolongations at partner’s side, etc. Partners’ onboarding & support. Account management. Providing product presentations webinars & training. Managing client satisfaction. SaaS marketing strategies. SMM, marketing material & campaigns, lead gen. Monthly newsletters & PR-s. Success stories & case studies development. Website &… Show more Project: Worldwide distributing of Print Management cloud-based software (B2B).Role: Licensing, invoicing, contracts renewal, coordinating data renewal & product prolongations at partner’s side, etc. Partners’ onboarding & support. Account management. Providing product presentations webinars & training. Managing client satisfaction. SaaS marketing strategies. SMM, marketing material & campaigns, lead gen. Monthly newsletters & PR-s. Success stories & case studies development. Website & landing page managing, copywriting. Daily & monthly reporting. Analytics. CRM Management. Show less
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Certification Center CoordinatorSoftserve Aug 2016 - Jun 2017UkraineProject: Proving international certifications.Role: Ordering and providing exams. An examination verification process. Requirements of certification partners and vendors. Providing reports upon passing any exam. Consultation on certification registration. Preparation materials and more. Daily and monthly reporting. Writing IT articles for DOU. -
Customer Support SpecialistCiklum May 2015 - Aug 2016UkraineProject: 24/7 Customer Support (phone, email, on-site, FAQ and live chat customer service delivery) for international projects and companies. Role: Day-and-night Customer Support. Primary problem analysis. Understand and analyze customers' requests. Problem-solving cooperating with ops and dev teams. Updating customers with the issue status. Monitoring of service or platform availability. Technical maintenance of corporate systems. Working with databases. Restarting servers. Help develop… Show more Project: 24/7 Customer Support (phone, email, on-site, FAQ and live chat customer service delivery) for international projects and companies. Role: Day-and-night Customer Support. Primary problem analysis. Understand and analyze customers' requests. Problem-solving cooperating with ops and dev teams. Updating customers with the issue status. Monitoring of service or platform availability. Technical maintenance of corporate systems. Working with databases. Restarting servers. Help develop and implement web-based support initiatives including knowledge bases, technical and modeling techniques, and documentation. Content Moderation (social networks). Show less -
Content TranslatorLuxplus Mar 2015 - Jun 2015UkraineProject: Providing branded goods and care products from the largest suppliers. Role: Researching information about the products. Creating a description of the product. Translation of the website content description from Danish to English. -
Middle English OperatorCupid Plc Aug 2014 - Nov 2014UkraineProject: 24/7 Customer Support (phone, email, on-site, FAQ and live chat customer service delivery).Role: Communicating with customers, identifying the problem of the user, and solving it instantly. Working in Redmine. Informing the technical department about any problem on the web site. Managing to save the client if he wishes to quit using the service by identifying customer’s needs. Selling to the client the most profitable service package for the company. New service abilities… Show more Project: 24/7 Customer Support (phone, email, on-site, FAQ and live chat customer service delivery).Role: Communicating with customers, identifying the problem of the user, and solving it instantly. Working in Redmine. Informing the technical department about any problem on the web site. Managing to save the client if he wishes to quit using the service by identifying customer’s needs. Selling to the client the most profitable service package for the company. New service abilities presentation. Achieving sales goals. Daily reporting. Working with the customer base. Show less
Anna Rats Skills
Anna Rats Education Details
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Faculty Of Ukrainian And Foreign Philology And Art History
Frequently Asked Questions about Anna Rats
What company does Anna Rats work for?
Anna Rats works for Raynix
What is Anna Rats's role at the current company?
Anna Rats's current role is Co-Founder and COO.
What is Anna Rats's email address?
Anna Rats's email address is an****@****ynix.io
What schools did Anna Rats attend?
Anna Rats attended Dnipropetrovs'kij Nacional'nij Universitet.
What skills is Anna Rats known for?
Anna Rats has skills like Jira, Technical Translation, Working With Customers, Clients Support, Web Research, Helpdesk, Microsoft Office, Confluence, Clients Researching, Google Docs, Working In Crm, Confident Pc User.
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