Anna Rats

Anna Rats Email and Phone Number

Co-Founder and COO @ Raynix
Ukraine
Anna Rats's Location
Ukraine, Ukraine
Anna Rats's Contact Details

Anna Rats work email

Anna Rats personal email

n/a
About Anna Rats

Anna Rats is a Co-Founder and COO at Raynix. She possess expertise in jira, technical translation, working with customers, clients support, web research and 28 more skills. She is proficient in Italian and English. Colleagues describe her as "Anna is one of the most valuable people I have ever worked with. Her hands-on approach to experience, motivation and strong personality won her the respect of the staff. Anna is an organized and customer-service oriented perfectionist, has no problem with working hard when necessary. Working at One Q Technologies A/S is most challenging, and she battled the impediments. Besides being a joy to work with, Anna is a take-charge person who is able to present creative solutions to complex… Show more" and "Dedicated, highly skilled and one of a kind is the phrase that comes to mind when I think about Anna. I’ve had the pleasure of working with Anna for a year, during which I was her manager. Anna has great skills within project management, website development and maintenance, content creation, video production, social media just to mention a few. I addition to her vast skills, Anna has such a wonderful personality and it is always a pleasure to be around her. Anna would be a true asset for… Show more"

Anna Rats's Current Company Details
Raynix

Raynix

View
Co-Founder and COO
Ukraine
Website:
raynix.io
Employees:
3
Anna Rats Work Experience Details
  • Raynix
    Co-Founder And Coo
    Raynix
    Ukraine
  • Belkins
    Account Manager, Outreach Strategist
    Belkins Apr 2023 - Present
    Outreach strategy management and implementation for product/ service companies worldwide.
  • S-Pro
    Head Of Outreach Department
    S-Pro Apr 2021 - Jan 2023
    Warsaw, Mazowieckie, Poland
    Leading outreach processes and managing an outreach team. Responsible for the strategy of bringing new clients within outreaching and expanding into new markets.
  • Multinational It End-To-End Staffing Service
    Lead Generation Team Lead
    Multinational It End-To-End Staffing Service Mar 2020 - Apr 2021
    Kiev, Ukraine
    Generating leads, cold emailing, outbound prospecting, and lead qualification, customising outreach efforts, developing sequences, email and LinkedIn outbound sales. Researching new sales channels, sources, and sales engagement platforms. Setting KPIs, running tests, and improving. Building trusted relationships with clients. Creating and executing client satisfaction management process.
  • One Q Technologies A/S
    Sales And Marketing Manager
    One Q Technologies A/S Jun 2017 - May 2020
    Birkerød, Capital Region, Denmark
    Project: Worldwide distributing of Print Management cloud-based software (B2B).Role: Licensing, invoicing, contracts renewal, coordinating data renewal & product prolongations at partner’s side, etc. Partners’ onboarding & support. Account management. Providing product presentations webinars & training. Managing client satisfaction. SaaS marketing strategies. SMM, marketing material & campaigns, lead gen. Monthly newsletters & PR-s. Success stories & case studies development. Website &… Show more Project: Worldwide distributing of Print Management cloud-based software (B2B).Role: Licensing, invoicing, contracts renewal, coordinating data renewal & product prolongations at partner’s side, etc. Partners’ onboarding & support. Account management. Providing product presentations webinars & training. Managing client satisfaction. SaaS marketing strategies. SMM, marketing material & campaigns, lead gen. Monthly newsletters & PR-s. Success stories & case studies development. Website & landing page managing, copywriting. Daily & monthly reporting. Analytics. CRM Management. Show less
  • Softserve
    Certification Center Coordinator
    Softserve Aug 2016 - Jun 2017
    Ukraine
    Project: Proving international certifications.Role: Ordering and providing exams. An examination verification process. Requirements of certification partners and vendors. Providing reports upon passing any exam. Consultation on certification registration. Preparation materials and more. Daily and monthly reporting. Writing IT articles for DOU.
  • Ciklum
    Customer Support Specialist
    Ciklum May 2015 - Aug 2016
    Ukraine
    Project: 24/7 Customer Support (phone, email, on-site, FAQ and live chat customer service delivery) for international projects and companies. Role: Day-and-night Customer Support. Primary problem analysis. Understand and analyze customers' requests. Problem-solving cooperating with ops and dev teams. Updating customers with the issue status. Monitoring of service or platform availability. Technical maintenance of corporate systems. Working with databases. Restarting servers. Help develop… Show more Project: 24/7 Customer Support (phone, email, on-site, FAQ and live chat customer service delivery) for international projects and companies. Role: Day-and-night Customer Support. Primary problem analysis. Understand and analyze customers' requests. Problem-solving cooperating with ops and dev teams. Updating customers with the issue status. Monitoring of service or platform availability. Technical maintenance of corporate systems. Working with databases. Restarting servers. Help develop and implement web-based support initiatives including knowledge bases, technical and modeling techniques, and documentation. Content Moderation (social networks). Show less
  • Luxplus
    Content Translator
    Luxplus Mar 2015 - Jun 2015
    Ukraine
    Project: Providing branded goods and care products from the largest suppliers. Role: Researching information about the products. Creating a description of the product. Translation of the website content description from Danish to English.
  • Cupid Plc
    Middle English Operator
    Cupid Plc Aug 2014 - Nov 2014
    Ukraine
    Project: 24/7 Customer Support (phone, email, on-site, FAQ and live chat customer service delivery).Role: Communicating with customers, identifying the problem of the user, and solving it instantly. Working in Redmine. Informing the technical department about any problem on the web site. Managing to save the client if he wishes to quit using the service by identifying customer’s needs. Selling to the client the most profitable service package for the company. New service abilities… Show more Project: 24/7 Customer Support (phone, email, on-site, FAQ and live chat customer service delivery).Role: Communicating with customers, identifying the problem of the user, and solving it instantly. Working in Redmine. Informing the technical department about any problem on the web site. Managing to save the client if he wishes to quit using the service by identifying customer’s needs. Selling to the client the most profitable service package for the company. New service abilities presentation. Achieving sales goals. Daily reporting. Working with the customer base. Show less

Anna Rats Skills

Jira Technical Translation Working With Customers Clients Support Web Research Helpdesk Microsoft Office Confluence Clients Researching Google Docs Working In Crm Confident Pc User Management Excel Citrix Html Databases Bugzilla Zendesk Forefront Tmg Servers Monitoring Systems Using Databases Graylog And Vpn Marketing Social Media Web Development Redmine Social Media Marketing Marketing Strategy Customer Service Account Management Invoicing Licensing

Anna Rats Education Details

Frequently Asked Questions about Anna Rats

What company does Anna Rats work for?

Anna Rats works for Raynix

What is Anna Rats's role at the current company?

Anna Rats's current role is Co-Founder and COO.

What is Anna Rats's email address?

Anna Rats's email address is an****@****ynix.io

What schools did Anna Rats attend?

Anna Rats attended Dnipropetrovs'kij Nacional'nij Universitet.

What skills is Anna Rats known for?

Anna Rats has skills like Jira, Technical Translation, Working With Customers, Clients Support, Web Research, Helpdesk, Microsoft Office, Confluence, Clients Researching, Google Docs, Working In Crm, Confident Pc User.

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