Anna Rayers Email & Phone Number

Poole, Poole, United Kingdom

Responsible for liaising with clients to establish business requirements and producing programmes of work as well as sales proposals to ensure the clients’ business needs are met with the correct solution.- Gathering and analysing functional and non-functional requirements from all levels of stakeholder at requirements gathering sessions and solutions workshops- Mapping and modelling existing business processes and identifying areas of improvement or optimisation- Capturing… Show more Responsible for liaising with clients to establish business requirements and producing programmes of work as well as sales proposals to ensure the clients’ business needs are met with the correct solution.- Gathering and analysing functional and non-functional requirements from all levels of stakeholder at requirements gathering sessions and solutions workshops- Mapping and modelling existing business processes and identifying areas of improvement or optimisation- Capturing information on data volumes and usage to determine performance and accessibility requirements, along with end user devices, browsers and environments for optimising the solution- Providing stakeholders with requirements definition documentation for sign off, in the format of uses cases with acceptance criteria, as well as other non-functional requirements- Creating bespoke system solutions applying knowledge of UX best practises and understanding of the user journeys- Performing gap analysis between out of the box solutions and client requirements, including Umbraco and SharePoint Show less

Hoddesdon

Deployed as a consultant developer to work on various telehealth and patient services projects within healthcare services at a large pharmaceutical company.- Gathering requirements and forming user stories/use cases to meet with software delivered in an agile format- Working with Mendix to develop a telehealth platform integrated with third party software and hardware peripherals- Front-end web development and UX design using Javascript, HTML and CSS along with a rapid… Show more Deployed as a consultant developer to work on various telehealth and patient services projects within healthcare services at a large pharmaceutical company.- Gathering requirements and forming user stories/use cases to meet with software delivered in an agile format- Working with Mendix to develop a telehealth platform integrated with third party software and hardware peripherals- Front-end web development and UX design using Javascript, HTML and CSS along with a rapid prototyping tool- Performing and assisting with customer demonstrations and product familiarisation sessions to internal and external users- Producing promotional materials including screen-captured videos and PowerPoint presentations- Managing an external team of software consultants to deliver a video conferencing solution Show less

Abingdon

Deployed as a consultant business analyst to work on an internal BI project to improve and enhance reporting processes at a large UK provider of Information Technology products and services to the educational sector.- Requirements gathering at user focus groups with key business stakeholders- Analysing gaps between existing reporting and desired end state- Writing and maintaining SQL views for import into Tableau- Primary testing of data sources using Tableau to form basic… Show more Deployed as a consultant business analyst to work on an internal BI project to improve and enhance reporting processes at a large UK provider of Information Technology products and services to the educational sector.- Requirements gathering at user focus groups with key business stakeholders- Analysing gaps between existing reporting and desired end state- Writing and maintaining SQL views for import into Tableau- Primary testing of data sources using Tableau to form basic reports- Assisting UAT by working closely with users in the business to ensure reporting requirements are met Show less

Poole

Following in-house methodologies to ensure high quality software and documentation.- ISEB Certificate in software testing- Creating and following test scripts- Devising detailed tests to meet high level test cases- Communicating software bugs to project team including programmers and project managers

Responsible for daily operations within a hardware e-commerce subsidiary of Dorset Software. - Handling customer enquiries via hotline and email- Understanding customer hardware requirements and selling appropriate products over the phone - Liaising with suppliers to fulfil hardware orders and negotiating costs to maintain profit margins- Maintaining Volusion website and aligning product offering/pricing with market values and supplier lists- Managing link to Google… Show more Responsible for daily operations within a hardware e-commerce subsidiary of Dorset Software. - Handling customer enquiries via hotline and email- Understanding customer hardware requirements and selling appropriate products over the phone - Liaising with suppliers to fulfil hardware orders and negotiating costs to maintain profit margins- Maintaining Volusion website and aligning product offering/pricing with market values and supplier lists- Managing link to Google Analytics to track customer behaviour Show less

Completed basic training courses including SQL, Javascript, HTML, CSS