- Advised clients on long-term career strategies based on current trends in the U.S. job market, using data-driven insights to guide them towards opportunities with potential for career advancement- Maintained meticulous case file edits to meet company reporting standards and ensure accuracy and compliance- Utilized Google Translate and Google Lens for effective cross-language communication with clients from over 10 countries, demonstrating technical proficiency and attention to detail- Collaborated closely with case managers and health case workers on sensitive cases, employing patient and empathetic approach to help clients overcome employment barriers- Educated employers on the hiring logistics and legal considerations for individuals with refugee status, ensuring clients’ immigration status did not hinder their job prospects- Utilized GLOBO’s on-demand interpretation technology to facilitate precise and accurate communication with clients, ensuring a clear understanding of their needs while carefully managing language barriers- Provided Spanish language support for Central and South American clients, reducing organizational interpretation costs and facilitating clearer communication- Mediated conflicts between clients and employers, demonstrating patience and empathy to resolve issues and ensure a positive working experience for refugees- Tracked and analyzed client self-sufficiency data in Salesforce and case notes, using detailed insights to assess the need for additional support and resources- Conducted thorough interviews with clients to evaluate their current needs, making informed referrals to relevant departments to ensure comprehensive support

- Provided personalized advice to students on formatting resumes and cover letters, ensuring precision and clarity to help them master the art of professional application writing- Creatively designed three visually appealing career guides using Canva, making complex information on job searching, interviewing, and networking accessible and engaging for diverse audiences- Streamlined access to career-related advice by consolidating job, internship, and career resources onto 3 new Canvas pages, reducing student search time and enhancing their ability to find key information quickly- Delivered career development presentations to classes of 20+ students, fostering an empathetic and supportive environment that encouraged greater utilization of career resources- Collaboratively coordinated panels featuring LGBTQ+ professionals from various industries, supporting LGBTQ+ students with empathy and practical advice on navigating their identity in the workplace- Developed and conducted program assessments using Handshake and Qualtrics, showcasing technical proficiency in data collection to ensure continuous program improvement- Accurately recorded and analyzed presentation attendance data in Handshake platform, using insights to strategically schedule future events for maximum impact- Maintained detailed appointment case notes in the ADRX system, tracking student growth between meetings and using this data to tailor ongoing support and guidance

- Developed detailed curriculum for break-out sessions during learning community orientation, ensuring seamless organization for over 500 students by leveraging digital tools for content creation and scheduling- Precisely managed room reservations using online scheduling systems, securing six rooms in the student center for orientation with careful attention to capacity and space requirements- Coordinated logistics for ice-breaker activities, meticulously organizing seating arrangements, game structures, and material needs, ensuring a smooth and engaging experience for all participants- Managed a budget of $200+ to purchase materials for break-out session games, utilizing digital tracking tools to ensure all purchases adhered to budget constraints and event needs- Designed and produced visually engaging ice-breaker game handouts using Canva, creating customized instruction cards and bingo sheets with attention to clarity and user experience- Scheduled four buses through Vandalia Bus Lines for a student outing, overseeing precise logistics to transport over 500 students safely and efficiently across the city- Used data analysis tools to track and leverage learning community success metrics during weekly tabling events, leading to all learning community spots being filled by the end of June- Designed and automated the scheduling of weekly fall newsletters through Canva, providing students with clear, informative updates on upcoming events and college navigation tips- Created four targeted Google Surveys to gather feedback from resident assistants, customizing each survey to reflect varying levels of experience, ensuring detailed and relevant insights were collected- Organized training materials and learning content on a Google Sites website, providing incoming resident assistants with a centralized and easily accessible platform for all necessary information during their training

- Thoroughly researched and advocated for the hiring board to reconsider the dismissal of an international student candidate, providing detailed evidence that interview behavior was a result of cultural differences, ensuring compliance with fair hiring practices- Carefully reviewed and edited AmeriCorps program grants, ensuring precision and compliance with grant requirements, resulting in the successful acquisition of $228,571 for the 2023-2024 fiscal year- Diligently revised IUPUI’s Community Engagement Associates (CEA) Program grant, following all funding protocols, securing funding for two summer graduate assistants at 15 hours per week, $13/hour- Attended comprehensive training on grant writing to enhance accuracy and adherence to best practices, ensuring future grants for the AmeriCorps program align with institutional and funding guidelines- Provided detailed guidance to 18 medical students in the creation of social justice programming, ensuring each initiative adhered to institutional policies and best practices for sustainability- Evaluated applications and conducted interviews for AmeriCorps participants with meticulous attention to protocol, selecting candidates aligned with the program’s social justice mission

-Assessed intern candidates to hire qualified students who would advance the Steps to Leaps Initiative -Developed learning modules that could be facilitated or used individually to educate Purdue students on the pillars of Steps to Leaps-Arranged meetings with other University administrators to plan how to advance the Steps to Leaps Initiative

- Developed university-wide Steps to Leaps initiative alongside university executives to improve student experience in 5 pillar areas: Well-Being, Leadership and Professional Development, Grit, Networking, and Impact- Envisioned name for initiative “Steps to Leaps,” based on current university marketing of “Giant Leaps,” resulting in name idea chosen by multiple coalitions in university leadership - Pitched initiative to multiple university departments and stakeholders to increase buy in and support of initiative- Created 7 learning modules lasting 50 minutes each, facilitated both online and in-person on topics related to 5 pillars- Organized launch event on Steps to Leaps initiative for 60+ student leaders to increase awareness of initiative, resulting in recruitment of 5 staff members to Steps to Leaps planning team- Vetted candidates for leadership team through detailed application process and multi-stage interview process- Designed weekly Instagram posts focused on one of Steps to Leaps’ pillars, which increased awareness of initiative and attendance of events- Managed planning of weekly tabling events focusing on different pillar