Anna Roller Email & Phone Number

Lafayette, La, Us

Lafayette, La, Us

• Serve as the Administrator of the home health provider and is responsible for the administration of the day-to-day operations of the home care provider. • Coordinating and completing assigned projects to effectively support the immediate and long-range objectives of the company.• Oversight of the eligibility of patients referred to home care services, planning for the services to be provided to patients and supervising their total home health care. • Implementing and maintaining administrative practices, agency philosophy, goals, and policies which assure compliance with applicable state and federal regulations. • Enhancing the profitability of the agency; and providing motivation and retention of a qualified staff and assure the quality of services delivered.

• Overall coordination of business development and education of patients, physicians, hospitals, nurses, community resources, other health care specialists and the local community• Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns• Continuously conduct market assessments and develop a comprehensive marketing plan designed to meet budgetary volume projections• Assist in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department.• Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities

•Led market research and analysis activities, create assessments, facilitate contract reviews and reports. •Developed and implemented strategic marketing plans to optimize sales and profit for the organization utilizing CRM.•Created educational materials and facilitate informational sessions to educate physicians, healthcare facilities, community organizations and community members on available program services and benefits. •Cultivated and maintained successful partnerships with local government agencies and businesses to better identify and address community needs. •Assisted in new hire process and train marketers on HOCO services and messaging.•Acted as a liaison and provide presentations for physicians, healthcare providers, stakeholders, local community and government agencies.•Swiftly coordinated with multiple community agencies to facilitate the redirection and resolution of issues

Omaha, Ne, Us

• Develop and maintain ongoing relationships with hospitals, facilities, physicians and community organizations within Licking and Muskingum counties• Research and identify sources for client referrals• Make contact with referral provider network in to include introductory calls, informational calls, one on one meetings or group presentations using material to educate and inform on Home Instead Senior Care’s available services• Research, schedule and execute community marketing events including health fairs, senior expos and any other event that to promote the services of Home Instead Senior Care to the general public

•Initiate and maintain professional relationships with physicians, health facilities and community organizations covering 12 counties surrounding Columbus.•Develop, implement and evaluate effective weekly, monthly and quarterly marketing plans to secure referrals.•Generate and produce appropriate patient referrals and admissions for hospice.•Meet regularly with physicians, hospitals, skilled nursing facilities, and targeted community organizations to educate and present in-services and promote hospice.•Provided education to the patient, family and care providers to support the established goals and objective.

Arlington, Virginia, Us

•Processed, reviewed and managed personnel files and publications.•Managed other programs during enlistment to include food service and supply.•Supported Operation Iraqi Freedom 2003-2004•Supported Hurricane Katrina 2005•Soldier of the Year

Master Of Healthcare Administration-Mha, Healthcare Administration

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication