Process orders: pull product, repackage and ship, order entry, coordinate with Canadian factory to invoice orders or to ship orders from the Canadian location.Answer pricing and technical phone calls and emailsCount, replenish and organize inventoryCoordinate tradeshow process including reserving booth space, hotel rooms, filing proper paperwork, gathering product to ship and scheduling deliveryManage office and warehouse for supplies and building maintenanceRecord credit card payments received and monthly operational bills and provide them to the accounting department in Canada.Manage part time employee

Fantech chose to close the Sarasota, FL facility resulting in the elimination of my position.Process and distribute monthly commission statements for U.S. representatives totaling over $150KCreate sales comparison reports monthly, quarterly and annually for sales representatives, regional sales managers and for U.S. distributorsProcess literature requests for U.S. representatives, distributors, contractors and home owners.Issue credits for Co-Op funds, promotional rebates and miscellaneous rebatesProcess orders for samples and displaysCoordinate entire trade show process for approximately thirty shows per year, including reserving booth space, hotel rooms, filing proper paperwork, gathering product to ship and scheduling delivery with a budget of $500KManage building maintenance for 76,000 sq. ft. building including roof, heating and a/c, plumbing, pest control and lawn maintenance Responsible for training employees and coordinating collection effortsIssue credits for pricing, freight and inventory adjustmentsResolve and prioritize issues of immediate concern and release of on hold ordersWork directly with shipping department, customer service and management to resolve shipping errors and collection issuesWork with warehouse managers in three locations to correctly credit inventory on returnsProcess and review invoices for shipment on a daily basis for multiple companies

Apply cash for Food Service customersIssue credits for deductions made by customersMake daily depositAnswer multi-line phone as back up for receptionist