Anna Ross Email & Phone Number

Caledon, Ontario, Canada

● Plan, declutter, sort, organize, and aid in moving and or downsize personal belongings.● Daily contact and liaison for all communications with clients, lead hand and 3rd parties to execute the project.● Coordinate and assist with packing and unpacking for moves.● Manage and follow through with all aspects of the project plan for the client’s needs.● Supervise loading and unloading of client’s belongings and debris.● Organize and schedule donations, pickups, drop offs and or deliveries for any goods to charities, family members or removal.● Interior decoration. Stage and work with Relators for the sale of properties.● Collaboration and teamwork, problem solving, and communication with all employees to work together or independently towards the common goal as needed.

Bolton, Ontario, Canada

● Provided customer service, responded to specific client inquiries as needed.● Received and routed all calls and emails. Booked appointments, prepared various correspondence and logged, tracked and maintained all work files in an efficient and timely manner to meet deadlines.● Maintained relationships with all merchants for office needs including maintenance repairs required.● Direct contact person and liaison with CRA, visitors, vendors and utility service providers.● Dealt with the advertising and promotions for the firm including ordering stationery and office supplies.● Principal provider of support to staff by assisting with overflow work, vacations and other absenteeism.● Data entry and reviewer. Assisted with payroll calculation and bookkeeping on Quick books. Performed general clerical duties including filing, faxing and photocopying, responsible for incoming and outgoing mail and courier items.● Worked with Harvest software program for billing, setup clients, process invoices, track time and oversee projects.● Responsible for all banking including monthly reconciliations.● Accounts receivables including collections of past due accounts.● Accounts payables including the setup and renewals of subscriptions, computer programs and all company accounts relating to the firm’s needs.● Worked on personal and corporate tax returns. Organized the assembling of client packages. Ensured all forms, letters and applications were prepared and signed to meet deadlines.● Archived and maintained office files. Developed color coded chronological system to ensure access to important information.● Booked special events and coordinated catering as required.