Anna Rossa Email & Phone Number

Wrocław, Pl

Wroclaw, Lower Silesian District, Poland

Performing monthly balance sheet analysis as part of the accounts close process; Ensuring proper preparation and reconciliation of reports and accountsFixed Assets accounting (maintain fixed assets records and follow-up certain accounts)Reducing exceptions through root cause analysis and implementation of solutionsExecuting reports and postings related to the General Accounting ActivitiesPerforming monthly intercompany balances confirmationsPerforming parts of Legal Pack reporting.Taking part in 2 months transition in Fresenius Kabi France Headquarter in ParisEnsuring the correct transition of G/L processes by participating in trainings, preparing the documentation and performing G/L daily and monthly activitiesBuilding relationship with customer and providing excellent customer experience

Wrocław Area, Poland

Strategic account management consultancy and analytical/technical support (phone, chat, hangout, email) to Google French SMB advertisers and users while driving CSAT increase, optimizing AdWords campaigns performance and ROI. Support included also other Google products like Google Shopping, Analytics, AdWords Express, YouTube, Google My Business and Google Partners.Coaching (acting team lead) French team members in various areas like CSat, Quality, Revenue Programs, Trainings and Career Development; Onboarding and mentoring new team members for MED markets. FR management support (daily support and updates, preparation of Operations decks,team sessions, senior management visits, calibration notes, management of roles in the team).Hiring - Interviewing - conducting phone and onsite interviews for all EMEA markets (helped to build all MED teams in Wroclaw)Graduated 2 leaderships programs - PMAP program (People Management Apprentice Program) and DEEL program (Develop Excellent Leadership program)

Wroclaw, Lower Silesian District, Poland

AO Specialist (G/L Specialist) with French language :G/L accounts reconciliations, preparing external reports as in accordance with customer requirements, manual payments postings, preparing credit notes’ proposition payment, responding to special queries of HP team in Bangalore by email, telephone contacts with customer depending on AO activities and AR queries.September 2007 - Work shadowing for AO transition in France :Ensuring the correct transition of financial processes by participating in trainings andpreparing the documentationMay 2006 – May 2007 - Backfill as AR Specialist and AO Specialist, Transition Lead, customer’s headquarter in Vevey, Switzerland :Working as a regular employee in customer’s finance service center and managing thecorrect final transition of financial processes; building reliable and durable relationship with customer

Master’S Degree, European Studies/Civilization, Master Of The European Studies

Activities and Societies: University of R. Schuman in Strasburg and University of Wrocław (The Faculty of Law, Administration.

Master'S Degree, The Faculty Of French Studies, A+ (Very Good+)

Activities and Societies: Final master thesis title: “Humor in the songs’ lyrics of Jacques Brel, Boris Vian and Boby Lapointe.“

Erasmus Scholarship, Erasmus Scholarship, Erasmus Scholarship

Activities and Societies: an. 2002 – June 2002 Scholarship of ERASMUS-SOCRATES programme

Bachelor'S Degree, The Faculty Of French Studies, A (Very Good)

Activities and Societies: specialization in translations

High School, Specialization In Arts And Theatre, ‘A’ Levels Of Languages