In my role as Service Advisor, I focused on enhancing customer satisfaction and improving service quality by providing guidance and resolving issues related to apartment rentals. I delivered efficient customer service through prompt and accurate communication, both over the phone and via email. Additionally, I streamlined and expedited processes by maintaining active, multi-channel communication (phone, email, internal systems) between my team and other departments.By the end of my four month work period I had more than doubled my number of daily contacts since starting and received praise from my supervisor for my thorough attention on finding solutions to every customers needs.

Providing customer-oriented service by improving customer satisfaction and boosting sales. I worked on sales and optimizing store operations in collaboration with a large team, ensuring smooth operations and quick responses to customer needs. I also utilized sales tracking tools (sales and customer reports) to achieve sales targets.

Providing customer-oriented service by improving customer satisfaction and boosting sales. I worked on sales and optimizing store operations in collaboration with a large team, ensuring smooth operations and quick responses to customer needs. I also utilized sales tracking tools (sales and customer reports) to achieve sales targets.