Anna Sanders Email & Phone Number

Melbourne, Australia

Melbourne, Australia

Leadership role within an Australia-wide transformation program to deliver client value across systems, processes, products, operating model and digital strategy. Managed organisation-wide Change Management activities in partnership with the Program Director and Senior Executive Sponsors to ensure the benefits were fully realised and changes adopted and sustained across all levels of the organisation. Drove stakeholder engagement, leadership alignment, impact analysis, learning/training, communications, organisational readiness, deployment, and adoption measurement. Established a Change Management methodology and capability within the organisation.• Trained, coached and supported the executives, managers and leaders to successfully lead change• Introduced the business to change management concepts and built change capability• Established the Change Management function and the implementation of a standard change methodology across the organisation• Built recognition of the need for change portfolio management and governance for projects, • Ensured the effective use of change tools, such as change impact assessments, risk analyses and readiness assessments.• Created a customized set of easy-to-implement plans including a communication plan, a sponsor roadmap, a coaching plan, a training plan and a resistance management plan• Established, trained, coached and managed a network of change management resources across Australia • Trained and managed a network of System Champions developing them into Subject Matter Experts able to support the newly implemented systems and processes at the point of need.• Worked closely with the Program Director and project team to ensure an integrated and holistic program approach and to ensure the proposed solution design and capabilities deliver the desired change outcomes• Assisted the business leaders in defining the KPIs/metrics necessary across roles and function to support benefits realisation

Melbourne, Australia

Developed and implemented the Training and Capability strategy to build capability, embed and sustain business processes, monitor and improve the adoption and usage of key systems and enable return on investment.Defined the Training and Change Management Framework and associated metrics to measure the quality and effectiveness of change and training, integrated with PMO Project Management methodology.Defined quality requirements for Training and Capability to enable effective and consistent analysis, design, development, implementation and evaluation of training. Led the global Training Advisor team and establish a global Training Community of Practice across Australia, Africa, Peru and Laos delivering effective and targeted training programs.Identified and adopted innovative approaches to learning and development appropriate to the geographic spread of the workforce.Investigated alternative training methods and tools to de-emphasise classroom training including super user networks, social learning, on-the-job learning and eLearning.Developed learning related metrics enabling assessment of current capabilities and identification of skills gap.Developed learning development plans and curriculums enabling continuous improvement of skills to achieve measurable and sustainable results.Advised Site Managers and Team Leaders on their accountability and investment in training and the benefits of supporting the application of learnt skills in the workplace.Liaised with Process Owners, Business Changes Owners, HR, Organisational Development and the IT Project Management Office to ensure that Training and Change Management is understood as an integral part of, and contributing factor to adoption and usage, project success and return on investment. Chaired the Integrated Process Performance Network to create a learning Culture and ensure continuous improvement and adherence to quality frameworks.

Melbourne, Australia

Responsible for managing the implementation of green-fields SAP in Laos replacing legacy ERP systems (Pronto) and standardising core process areas across Finance, Supply, Human Resources, SHEC, Maintenance BW Reporting and Mine Operations. Managed simultaneous implementations of the standardised SAP solution for Human Resources across 5 Australian mine sites. Implemented global SAP foundation solution to mines in Tasmania and Western Australia and currently planning implementation activities for Democratic Republic of Congo. Established key relationships with the core project team in Melbourne including the Program Director, PMO, technical leads for data, testing, change management, training, infrastructure and Business Process Excellence. Worked closely with the Deployment and Cutover Lead to align technical execution with business readiness activities and constraints such as site accessibility, major outages activities and organisational restructures.Led Business Readiness activities through effective engagement of Mine Site General Managers and their direct reports.

Key member of the Strategic Performance Group at MMG responsible for helping MMG to transform into a next generation mining company. Provided Program Delivery Assurance for a three-year $130 million program to conceive, plan, scope and deliver an integrated management-system program that aligned common business processes with MMG's SAP system. • Established and managed the Program Management Office for the program;• Established and implemented processes to manage program risks, issues, dependencies, resources, schedules, status reporting, change requests, financials, methodology, vendors and quality;• Ensured conformance with best governance practices;• Established project assurance for the program to ensure that it aligned to stated business objectives, and achieved customers’ expectations;• Ensured the business case, planning horizon, tracking, reporting and on-time, on-budget delivery of the program of work to enhance/improve/standardise MMG's existing process foundation;• Influenced the timely finalisation of all in-scope processes; • Ensured solutions matched the company's future growth aspirations; • Accountable for regular reporting on MMG's investment in this project to Board, Executive Committee, Steering Committee and shareholders; and• Identified, assessed and recommended the necessary action for any Company ERP initiatives that are not aligned with MMG's desired future state.• Recruited and managed a professional PMO including master scheduler, financial lead, quality manager and coordinators.

Melbourne, Australia

Developed the Business and Technology Services Project Management competency to align with the IT strategy, meet agreed service levels, budgets, time and quality standards. Identified and drove cost and process efficiency initiatives. Managed a team of contract and permanent technical project managers.Leveraged changes to industry standards and approaches to embed change for the benefit of the organization. Identified opportunities to lead and develop the team and move towards the PM competency being regarded as a Centre of Excellence.

Standardisation and consolidation of systems across the enterprise Strategies for automation, remote management of mining operations, capturing and retaining mining systems knowledge Development of a systems architecture / blue-print that can be used for new mines Establishing an applications support model based on IT best practice Purchasing, change, or obsoletion of mining IT systems (including management of all hardware and software vendors) Data acquisition and storage Risk management, root cause analysis, artificial intelligence, preventative maintenance and other delivery strategies as requiredManagement of direct reports

ERP solution design developing and communicating scenario solutions and data flow between and across the business applications.Interpreted and analysed business requirementsProvided technical guidance Definition of the overall application architecture standards and best practicesProvided Business Architectural guidance to ensure a robust and feasible solution Liaised with Solution architects regarding resolution of solution, integration and data management issuesProvided consultancy to ensure current pain-points are not re-introducedProvided advice on Data Management and Migration

Brisbane, Australia

Developed Enterprise Architecture artefacts to understand and describe the present and future needs from both a business and technology perspective of the organisational areas under consideration.Demonstrated knowledge of Enterprise Architecture including various recognised architecture frameworks.Delivered lectures at QUT on Applications Architecture development.Translated business requirements into pragmatic solutions through the application of architecture principles, strategy and target state. Liaised with stakeholders, business users and internal development teams to develop solutions for safety management systems, knowledge management and content management, SAP integration and field data capture.Definition, creation and implementation of solution architecture for specific projects.Gathered functional & non-functional requirements and worked closely with all stakeholders to ensure the requirements were fully documented.Mapped business processes and developed system design and software specifications.Facilitated the production of software solutions that met customer needs.Demonstrated thorough knowledge of business problems and architectural solutions.Managed projects to ensure the delivery of agreed solution.

Brisbane, Australia

Financial reporting

Sydney, Australia

Managed a team of 10 Responsible for production of monthly Balanced Scorecard data for IT Service Improvement department, analysis trends and identifying opportunities for improvement.Working closely with all areas of the business in a consultant capacity, identifying and implementing changes to the existing reporting structure. Wrote and tested SQL queries to extract financial, balanced scorecard and departmental reports and performed quality assessment before publication. Improved the client billing process by liaising with clients and completing needs analysis. Implemented modifications to the billing system and an automated invoicing system to increase accuracy and functionality.Participated in a system upgrade project, designing an interim time recording system. Performed risk assessment and acceptance testing.Implemented a new data verification and approval process for improved data accuracy. Documented the Service Improvement Department’s project management work instructions for use by AMP’s international Service Improvement teams.

Leeds, United Kingdom

Leeds, United Kingdom

Leeds, Uk

Luçon, France

Teaching English as a foreign language to 11 - 15 year old French children

Master Of Information Technology, Enterprise Architecture, It Management, Information Management, Web Apps, Information Security,

Achieved Dean’s Outstanding IT Students Award Semester 1, 2 and summer 2005

Batchelor Of Arts, French (Major) And English (Major) And Creative Writing (Minor)

PART 1 – English, French Studies, Linguistics PART 11 Intermediate Creative Writing Creative Writing The Theory and Practice of Criticism.

A-Levels: French, English Literature, Geography, Gcse Russian, Foreign Languages And Literatures, General

A Levels (Equivalent of Year 12): English Literature (Grade A), Geography (Grade A), French (Grade C) G.C.S.E. Russian (Grade C)

C.S.E.'S; Religious Education (A); B, English Literature; Mathematics; Physics

A), English Language (A), French (A), Geography (A), Chemistry (A), Biology (A)