Anna Sandoval Email & Phone Number

Chandler, Arizona, Us

JX NIPPON MINING & METAL – CHANDLER, AZ 2020 - 2024LEAD IMPORT/EXPORT ASSOCIATE Collaborate and coordinate export documents (commercial invoice, SLI and packing slips) daily forinternational shipping. Manage and prepare import documentation for inbounds shipments in a timely manner. Plans and directs flow of air & sea and surface traffic moving to overseas destination. Engage in receiving and shipping freight, documentation, waybills, assessing charges and collecting feesfor shipments. Responsible in reviewing invoices and shipping manifests for conformity to tariff and customs regulations. Negotiates with foreign shipping interests to contact reciprocal freight handling agreements. Prepares daily reports of transactions to facilitate billing of shippers and foreign carriers. Manage communication with customs officials to effect release of incoming freight and resolve anycustoms delays. Negotiate with domestic customers, as intermediary for foreign customers, to resolve problems and arriveat mutual agreements.JX NIPPON MINING & METAL – CHANDLER, AZ 2020 - 2020PURCHASING BUYER Researched, selected, and purchased quality products and services. Credited with increasing supplier satisfaction by establishing relationships, partnering with sales, andnegotiating/improving best pricing possible. Arranged transportation of goods transport of goods and track orders to ensure timely delivery. Managed PO requisitions/purchase orders using Alere and had full responsibility of updating managementdaily/weekly of order status Responsible in scheduling routine services. Assessed quality of stock received and escalated any discrepancies to suppliers and management.

Chandler, Arizona, Us

ANS – CHANDLER, AZ 2018-2020CUSTOMER ACCOUNT MANAGER Collaborated with procurement department to ensure all raw materials arrived in a timely manner forproduction run and to meet Whole Foods Markets delivery dates. Processed change orders any time a formula or label changes to ensure they meet all the required FDA andproduct standards. Also, to make sure ANS has the most current updated information on file when the labelor raw material were received in. Worked very closely with R & D department and customer (Whole Foods and Thrive) to ensure all the labelsand BOMs were accurate in the formula. Functioned as the primary point of contact for OS&D claims/returns and provide appropriate disposition. Participated in weekly customer meetings to better understand their business needs and to discuss anyupcoming new items, label changes, sales promotion etc. Took appropriate measures in addressing any service issues (on-time delivery, pricing, forecastingdiscrepancy, labels) to ensure a smooth delivery of product to customer. Work very closely with suppliers to get utilize MOQ pricing on raw materials and labels.

Chandler, Arizona, Us

PROCUREMENT BUYER (2018 - 2019) Responsible in updating pricing in ERP system when requested, contacted vendor to obtain pricesinformation as well as availability of material. Work with buyers regarding price increases or decreases todetermine necessary actions. Processed Internet purchase orders and requests for packaging components/pallets etc. Match packing listwith invoice for accounts payable. Confirmed POs by fax or email to vendor until firm confirmation was received and made necessaryadjustments in ERP system. Alerted appropriate teams/individuals whenever an item was being delayed. Team up with receiving department and vendors in monitoring and tracking delivering of PO’s. Served as a point of contact for receiving issues and damaged product and process returns. RequestCertificates of Authenticity (COA) paperwork for all products. Processed change orders for new samples, including gathering necessary paperwork, obtaining Rabbiapproval when necessary and adhering to SOP. Responsible in contacting new vendors and provide necessary documents to add to Approved Vendor List.Assisted suppliers in uploading documents in Vitature for vendor approval Work in conjunction with AP, Quality, and Purchasing to advise vendor status. Set up temporary approval on new RM in AX in order for purchasing buyers to place sample PO’s or pilot PO's

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Slough, Berkshire, Gb

RB (RECKITT BENCKISER) – REMOTE, AZ 2012-2018SENIOR CUSTOMER SERVICE REPRESENTATIVE II Managed order to cash (OTC) cycle of customers purchase orders and inventory management for Costcoand Sam’s. Contributed to the creation of a new depot location with Reckitt Benckiser by creating new customernumbers, new store documents and getting all the items set up in the system. Teamed with Customer Financial Services to reduce/eliminate deduction related to pricing variances andcustomer returns. Worked very closely with freight forwards on exporting to Costco in Japan, Korea, China and Asia. Preparedexport documentation for the freight forwarded to secure booking for exportation of shipments. Served as the primary point of contact for OS&D claims/returns and had full responsibility of providingappropriate disposition. Weekly meeting with planning and sales teams to review promotion plans, critical stock issues and forecastdiscrepancies. Credited with increasing customer satisfaction by partnering with sales team and gaining understanding ofcustomer needs and expectations. Monitored and tracked shipments to ensure on-time delivery; identify potentially late shipments andcollaborated with carriers and Transportation Team to resolve issues.

Chicago, Il, Us

SARA LEE – TOLLESON, AZ 2006 - 2012SENIOR CUSTOMER ACCOUNT SPECIALIST Oversaw order-to-cash (OTC) cycle for all export accounts generating $9 million in annual revenue for theexport team. Managed documentations that included Certificate of Free Sale, NAFTA/CAFTA, Certificate of Origin andCertificate of Wholesomeness. Coordinated air and sea logistics for export shipments. Reviewed inventory,managed shelf life, allocated product to customer orders in low inventory situations and coordinated producttransfers. Tracked customers’ new item launches, discontinued products, new product development, price changes,sales trends, and promotions. Increased and maintained order fill rates above 96% via coordinating inventory needs withdemand/supply planners. Negotiated supply chain efficiencies such as bracket pricing (best pricing), customer pick-up and directplant shipment programs to facilitate more efficient and cost-effective delivery and Sarbanes-Oxley compliance.

Chicago, Il, Us

•Responsible for the order-to-cash cycle, through interaction, negotiation, and consultation with multiple internal and external customers.•Responsible for identifying the most timely efficient and cost-effective strategies for servicing the customer’s needs by utilizing available historical data, reports and other resources.•Responsible for establishing and maintaining positive and effective relationships with internal key customer contacts to include members of the sales force, and warehouse, planning, finance, information technology, quality assurance and distribution/shipping departments.•Responsible for implementing the most efficient and cost-effective logistical process for the timely and accurate delivery of product to assigned external customers.•Negotiated directly and indirectly with and on behalf of internal and external customers, to identify and implement creative solutions and resolve issues, which negatively impact any aspect of the order-to-cash cycle, Sara Lee Foods relationship with its customers and/or the timely and accurate delivery of products to external customers.•Responsible for resolving pricing, billing and invoice issues.•Responsible for client visits and service scorecards.

Us

•Daily contact with buyers, managing order to cash process for WalMart, Vending, Grocery, and C-store customers.•Responsible for Co-managing Sam’s Club & Costco Accounts.•Process manual EDI orders, focusing on pricing accuracy, order consolidation, and direct plant shipment opportunities.•Provide direction/assistance to manufacturing and warehousing to maximize shipping efficiency and on-time delivery.•Work with carriers to expedite order delivery and resolve OS&D claims.•Interact with Sales, Demand Planners, Marketing, Finance, Manufacturing, Warehousing to ensure orders are filled and delivered on time.•Visit customers to gain a better understanding of their business needs and present company service performance.•Minimize deductions by working with Finance and Sales to resolve pricing, billing and invoice issues.

Slough, Berkshire, Gb

Vendor Management:•Responsible to ensure orders were delivered in a manner that meets or exceeds performance expectations. •Managed data systems in order to be sure that VMI customers receive correct promotional pricing, bracket pricing, revision codes, & product phase-in/outs. •Maintained customer files and requirements within VMI software (Manugistics). •Managed region activities to ensure compliance to customer expectation in order processing, scheduling of deliveries, selection of transportation and other customer specific requirements.Product Supply Assistant:•Responsible for working directly with manufacturing facilities and internal personnel to ensure product availability by coordinating inbound shipments, to included monitoring supply reports and decisions making concerning production schedules. •Participated in weekly Product Supply conference calls representing the Phoenix Logistics Center.Transportation Coordinator:•Responsible for processing manual/EDI orders. •Responsible for providing direction to manufacturing/warehousing to maximize shipping efficiency and ensure on-time delivery. •Worked with carriers to expedite order delivery and determine correct disposition of damaged/refused product. •Interacted with Sales, Logistics, Marketing, Finance, Manufacturing, Warehousing and external Customers (buyers/logistics) to ensure orders are filled complete and delivered on time. •Responsible for Customer site visits to gain a better understanding of their business needs and our service performance. •Coordinated with Finance and Sales to resolve billing and invoice issues.