Began as a volunteer working with students to help with their literacy. Progressed to full time and employed teaching KS4 students BTEC Level 2 Certificate in Workskills and BTEC Level 1 Diploma in IT. Produced all assignments for students and maintained their portfolios. Planned SOW and lesson plans. Mark and assess all evidence produced. Assisting in general administrative tasks and tutor support in other vocational subjects.

Admin in Shipping Department. Employed to process, record and file Import documentation for inbound products, parts & material to a general database. General Import administration.

Employed as Secretary/Receptionist using the Symphony WP package. Typing general correspondence to various individuals and companies who have their own pension schemes. Reception duties, meet and greet clients, telephone call screening, filing, photocopying, keeping diaries.

Secretary to a team of four in the International Department. Working for the Senior Assistant Director and Head of the USSR/Eastern European team of the Banking Division. Previously employed in the Project Advisory section of the same division. Responsibilities included typing of lengthy reports and proposals prepared on IBM DW4 for advice on privatisation in various countries, audio typing. Frequent overtime was done, as work had to be completed to a deadline. General duties included dealing with daily correspondence, lots of telephone work, memoranda, telexes, faxes and meeting notes, arrangements of meetings, UK and overseas courier, keeping four diaries, booking and organising client lunches and world-wide travel, filing and photocopying. For three months I was asked to take on the role of Assistant Administrator in the International Department. This involved lots of contact with the directors, executives and secretaries. Co-ordinating timesheets, logging project information, for weekly circulation to all executives and directors, or projects in progress onto the Paradox system, organising office moves, liaising with secretaries on their workload and delegating or booking temps where necessary. Occasionally I was called upon to assist in training on the DW4 system.

Secretary to Group Chief Accountant in the financial department of the head office of approximately 50 subsidiaries. Responsibilities included typing of monthly, quarterly and annual accounts for all subsidiaries, Annual Report & Accounts for publishing, general letters and memos, audio typing. Assisting in organising and attending AGM. Keeping diary and taking calls for Group Chief Accountant. Telex, reception and switchboard cover. Arranging meetings, lunches and travel. Main user of ICL 7700 WP. Training secretaries to use WP.