Anna Sarrou Email & Phone Number
Who is Anna Sarrou? Overview
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Anna Sarrou is listed as Head of User Research and Developing Business Design at The AA, a with 3816 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Anna Sarrou.
Anna Sarrou previously worked as Lead User Experience Researcher at The Aa and Senior UX Consultant at Foolproof. Anna Sarrou holds Bachelor'S Degree, Marketing And Communications, 2:1 from The Nottingham Trent University.
Email format at The AA
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About Anna Sarrou
Anna Sarrou is a Head of User Research and Developing Business Design at The AA. Colleagues describe them as "Anna’s a research master. Not only is she able to determine the best research approach to the business needs, but her abundant emotional intelligence means she can truly empathise with users, and navigate even the trickiest of stakeholders. She’s able to crystalise findings in an engaging and sensitive way, catering to different audiences with equal impact. She’s truly great team member and colleague, as well as a leader within our team. She’s trustworthy, terribly supportive, collaborative, proactive, and a tremendously positive influence on those she interacts with. She was a pleasure to work with. As well as recommending her as an asset to any organisation, I hope to work with her again." and "I feel very privileged to have worked with Anna, who is not only a fantastic Researcher but also someone who has brought a huge amount to the team. In terms of User Research, Anna is curious, meticulous and open to new and different ways of working. She builds an excellent rapport with participants and works very effectively to bring diverse teams of people together to synthesise, analyse and act upon research findings. One of Anna's strengths is her ability to build relationships, bringing people along the users journey and working with teams to see those insights make their way into the product design. Anna is a great person to have in the team she is bright, fun, enthusiastic and passionate about doing the right thing for users. I miss working with Anna and wish her all the best for the future. "
Anna Sarrou's current company
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Anna Sarrou work experience
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Lead User Experience Researcher
Current
User Researcher
User Researcher
User testing website features amongst existing and non-customers. Findings are then reported to relevant departments for iterations which are then tested and analysed further. Running focus groups amongst our customer segments to understand needs and behaviours. Designing surveys and analysing findings which are then fed back to relevant departments. Surveys would also be carried out for product development purposes. Brand awareness assessment. Managing customer service generated insight which is then used to improve services further. Fancy trying what Pact Coffee is about? Sign up at www.pactcoffee.com and use code 'annasentme' to receive £10 credit.
Customer & Community
Help customers manage their accounts, and ensure the service is at it's best. Account management for B2B customers, including invoicing, and order preferences. Planned and hosted focus groups to gather qualitative insight to help further improve the service, product and other areas of the business.
Experiential Marketing Intern
Catering Staff
Colleagues at The AA
Other employees you can reach at theaa.com. View company contacts for 3816 employees →
Cassie Hope
Colleague at The AaWest Midlands, England, United Kingdom
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Trevor Pollock
Colleague at The AaCanvey Island, England, United Kingdom
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Simone Holding
Colleague at The AaSolihull, England, United Kingdom
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Richard Martinez
Colleague at The AaBronx, New York, United States
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Lee Morris
Colleague at The AaStockport, England, United Kingdom
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Andrew Wright
Colleague at The AaBasingstoke, England, United Kingdom
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John Woollard
Colleague at The AaSouthend-On-Sea, England, United Kingdom
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Emily Barrett
Colleague at The AaUnited Kingdom
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Daniel Vargiu
Colleague at The AaBarnet, England, United Kingdom
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Chelsea Galbraith
Colleague at The AaWest Midlands, England, United Kingdom
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Anna Sarrou education
Bachelor'S Degree, Marketing And Communications, 2:1
A Levels
Frequently asked questions about Anna Sarrou
Quick answers generated from the profile data available on this page.
What company does Anna Sarrou work for?
Anna Sarrou works for The AA.
What is Anna Sarrou's role at The AA?
Anna Sarrou is listed as Head of User Research and Developing Business Design at The AA.
Where is Anna Sarrou based?
Anna Sarrou is based in London, England, United Kingdom while working with The AA.
What companies has Anna Sarrou worked for?
Anna Sarrou has worked for The Aa, Foolproof, Which?, Pact Coffee, and Bd Network.
Who are Anna Sarrou's colleagues at The AA?
Anna Sarrou's colleagues at The AA include Cassie Hope, Trevor Pollock, Simone Holding, Richard Martinez, and Lee Morris.
How can I contact Anna Sarrou?
You can use AeroLeads to view verified contact signals for Anna Sarrou at The AA, including work email, phone, and LinkedIn data when available.
What schools did Anna Sarrou attend?
Anna Sarrou holds Bachelor'S Degree, Marketing And Communications, 2:1 from The Nottingham Trent University.
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