Anna Sarrou
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Anna Sarrou Email & Phone Number

Head of User Research and Developing Business Design at The AA
Location: London, England, United Kingdom 8 work roles 2 schools
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Current company
Role
Head of User Research and Developing Business Design
Location
London, England, United Kingdom
Company size

Who is Anna Sarrou? Overview

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Quick answer

Anna Sarrou is listed as Head of User Research and Developing Business Design at The AA, a company with 3816 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Anna Sarrou.

Anna Sarrou previously worked as Lead User Experience Researcher at The Aa and Senior UX Consultant at Foolproof. Anna Sarrou holds Bachelor'S Degree, Marketing And Communications, 2:1 from The Nottingham Trent University.

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Email format at The AA

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The AA

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Profile bio

About Anna Sarrou

Anna Sarrou is a Head of User Research and Developing Business Design at The AA. Colleagues describe them as "Anna’s a research master. Not only is she able to determine the best research approach to the business needs, but her abundant emotional intelligence means she can truly empathise with users, and navigate even the trickiest of stakeholders. She’s able to crystalise findings in an engaging and sensitive way, catering to different audiences with equal impact. She’s truly great team member and colleague, as well as a leader within our team. She’s trustworthy, terribly supportive, collaborative, proactive, and a tremendously positive influence on those she interacts with. She was a pleasure to work with. As well as recommending her as an asset to any organisation, I hope to work with her again." and "I feel very privileged to have worked with Anna, who is not only a fantastic Researcher but also someone who has brought a huge amount to the team. In terms of User Research, Anna is curious, meticulous and open to new and different ways of working. She builds an excellent rapport with participants and works very effectively to bring diverse teams of people together to synthesise, analyse and act upon research findings. One of Anna's strengths is her ability to build relationships, bringing people along the users journey and working with teams to see those insights make their way into the product design. Anna is a great person to have in the team she is bright, fun, enthusiastic and passionate about doing the right thing for users. I miss working with Anna and wish her all the best for the future. "

Current workplace

Anna Sarrou's current company

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The AA
The Aa
Head of User Research and Developing Business Design
London, GB
Website
Employees
3816
AeroLeads page
8 roles

Anna Sarrou work experience

A career timeline built from the work history available for this profile.

Head Of User Research And Developing Business Design

London, GB

Lead User Experience Researcher

Current

London, England, United Kingdom

Nov 2020 - Present

Senior Ux Consultant

London, United Kingdom

Managing and conducting user experience research

Feb 2019 - Nov 2020

User Researcher

London, United Kingdom

Sep 2016 - Jan 2019

User Researcher

User testing website features amongst existing and non-customers. Findings are then reported to relevant departments for iterations which are then tested and analysed further. Running focus groups amongst our customer segments to understand needs and behaviours. Designing surveys and analysing findings which are then fed back to relevant departments..

Sep 2015 - Sep 2016

Customer & Community

Bermondsey, London

Help customers manage their accounts, and ensure the service is at it's best. Account management for B2B customers, including invoicing, and order preferences. Planned and hosted focus groups to gather qualitative insight to help further improve the service, product and other areas of the business.

Jun 2014 - Sep 2015

Experiential Marketing Intern

Shoreditch, London

Jul 2013 - Aug 2013

Catering Staff

Sep 2006 - Sep 2011
Team & coworkers

Colleagues at The AA

Other employees you can reach at theaa.com. View company contacts for 3816 employees →

2 education records

Anna Sarrou education

A Levels

2008- 2010 West Kent College

3 'A' Levels: Sociology (C), Business Studies (C), Greek (A)

FAQ

Frequently asked questions about Anna Sarrou

Quick answers generated from the profile data available on this page.

What company does Anna Sarrou work for?

Anna Sarrou works for The AA.

What is Anna Sarrou's role at The AA?

Anna Sarrou is listed as Head of User Research and Developing Business Design at The AA.

Where is Anna Sarrou based?

Anna Sarrou is based in London, England, United Kingdom while working with The AA.

What companies has Anna Sarrou worked for?

Anna Sarrou has worked for The Aa, Foolproof, Which?, Pact Coffee, and Bd Network.

Who are Anna Sarrou's colleagues at The AA?

Anna Sarrou's colleagues at The AA include Lucy Hardy, Janet Howells, Raminder Singh Cemap, Corinne Faivre, and David Harrison.

How can I contact Anna Sarrou?

You can use AeroLeads to view verified contact signals for Anna Sarrou at The AA, including work email, phone, and LinkedIn data when available.

What schools did Anna Sarrou attend?

Anna Sarrou holds Bachelor'S Degree, Marketing And Communications, 2:1 from The Nottingham Trent University.

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