Anna Schwarz Email and Phone Number

Alumni Department

My job as a substitute teacher was part-time while studying for my Bachelor's. It involved taking over lessons while colleagues where on sick leave, for example, and the perfect opportunity to gather some work experience in the field I was studying towards. My responsibilities in the classroom included implementing set lesson plans, providing help and guidance to pupils, adhering to and passing on the inclusive mindset of the school and creating an awareness for school rules when necessary… Show more My job as a substitute teacher was part-time while studying for my Bachelor's. It involved taking over lessons while colleagues where on sick leave, for example, and the perfect opportunity to gather some work experience in the field I was studying towards. My responsibilities in the classroom included implementing set lesson plans, providing help and guidance to pupils, adhering to and passing on the inclusive mindset of the school and creating an awareness for school rules when necessary. Outside the classroom, I had a close relationship to all the teachers, liasing on content for lessons, gathering and passing on information on social incidents etc. and generally offering my help with any tasks that needed doing. Due to my commitment and dedication, I was asked to help out on special occasions which included a circus project and a big school concert. I was also allowed to create my own lesson plans as well as to go 'free-style' on occasion which gave me the opportunity to explore the field of teaching even more and discover my own capabilities. Show less

I started working in the outbound department, making calls to customers and offering them our products that according to data analysis might suit them. After proving capable of handling conversations in a professional and calm manner, I was placed in the inbound department where I took on the task of answering incoming calls, helping customers with queries about their accounts. This job involved developing adequate phone manners, handling sensitive data and working to time limits set by the… Show more I started working in the outbound department, making calls to customers and offering them our products that according to data analysis might suit them. After proving capable of handling conversations in a professional and calm manner, I was placed in the inbound department where I took on the task of answering incoming calls, helping customers with queries about their accounts. This job involved developing adequate phone manners, handling sensitive data and working to time limits set by the company. Show less