Formulate, articulate, and implement policies and guidelines to all employees as well as establish best practices and proceduresDevelop and train new and existing employees on new or updated policies and proceduresEnsure compliance with all federal, state and local laws and regulations related to Human Resources and Employment/Labor for all entitiesManage and assist with administration of company benefits programs (Medical, Dental, Vision, 403b, Cobra, Pension, & Retirement Medical)Research and understand new employment statutes and requirements as well as implement new procedures to meet all compliance requirementsWork closely with Operations, Finance and Marketing staff for all HR related itemsWork directly with Senior Management and Board on strategic HR decisionsWorking with senior management to identify and establish area's where culture needs to be implemented and/or improved; guide School in HR decisions and communicationsWork with managers on resolving employee relation issuesAnalyze and develop HR data for quality improvementCompensation analytics, pay equity review and FLSA remediation

Proficiently conducted employee and labor relations investigations and was quickly recognized for quality of work and entrusted with executive team related issues as well as assigned with creating and conducting trainings courses on Employee Relations and Management Skills. Investigated and resolved over 75 cases involving a variety of employee and labor related issues. Managed caseloads of approximately 20 to 30 cases per week, coordinated multiple investigative meetings meanwhile meeting all case completion deadlines. Made recommendations regarding employee relations resolutions and actions to HR Management. Worked with Union Representatives on grievances and negotiated appropriate discipline action. Delivered high level training for classes of up to 100 managers, resulting in decrease of employee relations complaints.

Within one year converted a once disreputable environment into an approachable, high functioning, and responsive Human Resources Department. Refined Culture of HR Office from a processing to a Customer Service oriented environment where the employees are the customers. Tagged the HR Department as “Ho’okipa HR” Hospitality HR.Designed and implemented process change within the organization, focusing on hire, change and termination processes, communications, reporting structure, performance management, policy and processes development and employee relations.Lead program management for museum’s 3 organization plans and 2 business plans and reaccreditation.Created and implemented strategic recruitment process that cut recruitment lifecycle, from application to job offer from a 2 to 3 month to 2 to 3 week process.Successfully conducted employee relations investigations and mediated and resolved over 100 workplace conflicts. Produced handbooks for both Human Resources and Volunteer Departments in addition to Safety Manuals.Implemented new HR Payroll System which upgraded access to all personnel and benefit information from a paper files to an electronic system.Composed and launched a 90 day evaluation process for new hires as well as a 360 degree annual goals and Performance Management System; trained all managers and staff on new systems as well as proper evaluation practices.Managed Payroll, Benefits, Compensation, Safety Planning, Volunteer and Docent Programs. Conducted organizations first job evaluations and internal equity analyses for new and existing jobs; provided market data and recommended pay grades, ensuring department ladders were consistent and grades were appropriate which resulted in organizations first pay structure.Established new reward recognition program which ensued an increased morale and comradery. Designed and facilitated all front line and senior management training from compliance, skills based to Leadership and Supervisory.