Anna Seddon Email & Phone Number

Wellington, Wellington Region, New Zealand

 Conduct a wide range of audit assignments, such as statutory audits, assurance engagements, investigations, and special reports.  Summarize the approach, work undertaken, and conclusions of each audit assignment, including statutory audits, assurance engagements, investigations, and special reports.  Evaluate the effectiveness of client processes and controls to ensure compliance with legal requirements and identify areas for improvement.  Contribute to the determination of audit objectives and proactively identify business and audit risks, including those related to statutory audits, assurance engagements, investigations, and special reports.  Conduct thorough research, review relevant information, and provide concise summaries for each audit task, including statutory audits, assurance engagements, investigations, and special reports.  Within first year of employment, was involved in changing the Charted Accountacy Programme for employees nationwide by suggesting improvements and giving support to deliver the change within the organisation.

London, England, United Kingdom

 Reported to the Finance Controller and responsible in assisting with systems and process improvement. Processing large volume purchase invoices through the accounting software. Reconciling supplier statements in preparation to complete end of month payments and query any missing invoices or credit notes. Credit card and bank reconciliation. Dealing with internal & external queries in a timely manner. Processing staff expenses in line with company policy. Preparing weekly and fortnightly payment runs. Ensuring that all suppliers are paid within terms. Process and assess employees’ Pleo transactions. Ad hoc duties during accounts closing cycle to meet deadlines. Maintaining and creating relationships with internal and external stakeholders

London, England, United Kingdom

 Reporting to the Customer Service Manager and contribute to the creation of a welcoming, customer focused environment. Create a genuine rapport with customers, whilst maximising the opportunity to increase spend per head through excellent knowledge of the food and beverage options, and special promotions and offers. Demonstrate a real passion for customer service, go beyond customer expectations to resolve issues and complaints. Train and support new team members to embed the company values, ethos and culture in staff behaviours. Manage the mix between reservations and walk ins by ensuring a quick table turnover during peak times.  Perform and document routine inspection and maintenance activities, carrying out heavy cleaning tasks and special projects. Handle large amounts of cash, and banked monies at the end of each shift.

Wellington, Wellington Region, New Zealand

 Maintain relationships and onboarding new clientele. Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner. Report any payment issues to management or the appropriate team. Reported to the Department Manager and responsible for dealing with customer quires in a prompt and courteous manner.  Displayed a full working knowledge of Mega Mite 10’s product range to advise customers accordingly on their purchase choice.  Always provided exceptional customer service to maintain the brand image. Employed a professional approach and demeanour orientated to consultive selling and customer satisfaction, handled queries and resolved complaints. Replenished stock on the shop floor, ensuring the displays and shelves in store are neat, tidy, and fully stocked for the next day

Wellington, Wellington Region, New Zealand

 Reported to the Manger and oversaw operations across all departments including financial & labour management, compliance with licencing, hygiene and health and safety legislation.  Conducted regular meetings with the Chef and Manager to discuss and explore initiatives capable of improving hospitality standards.  Promptly resolved any customer complaints in a professional, courteous manner and ensured serious complaints were reported to senior management.  Prepared and cooked food in accordance with food hygiene standards whilst maintaining a clean environment. Controlled and analysed all stock movements through accurate ordering, supply overview, waste control and weekly stock take, conducted food waste audits to significantly reduce waste. Adhered to the company’s policies, practices, and procedures to ensure the development, competencies and skills of employees were improved.