Anna Seferian Email and Phone Number

Served as 1st Associate Dean of newly established School of Business (40K students, 40+ programs, 1100+ faculty across 3 departments). Worked alongside School of Business Dean and Department Chairs, along with leadership across university to create operational processes and procedures. — KEY ACHIEVEMENTS as ACTING DEAN —Selected to serve as temporary Acting Dean due to exceptional performance (2021 – 2022); directed overall strategy and operations for School of Business. Directly managed Dean’s Office staff and Department Chairs (6). * Initiated and drove establishment of 1st School of Business strategic plan, KPIs, and budget.* Inspired and led Dean’s office staff and Department Chairs, along with entire School of Business faculty and staff after departure of prior Dean, providing open and transparent communications and active listening.* Led School of Business forward by aligning individual and program goals to School of Business strategy and vision.* Drove culture of trust, openness, and transparency within School of Business.* Partnered with Program Directors to provide strategic advice and guidance (1-on-1) on developing their individual programs.* Led proposal development and submission for 12 new/ updated programs.* Launched new Master's Program for Acquisition and Contract Management.

— KEY ACHIEVEMENTS —* Drove successful integration of graduate and undergraduate business programs including development and implementation of school-wide policies and practices. * Drove culture of trust, openness, and transparency within School of Business and all programs.* Directed project to adopt best practices across UMGC; built committee of diverse thought leaders in teaching/ learning from university; facilitated and led best-practices discussions; established school policies and procedures based on committee recommendations.* Led large, distributed cross-functional team across UMGC to develop and implement university-wide process for curriculum review and management. * Established and lead teams to review and approve School of Business curriculum.* Lead faculty and Program Directors through proposal and approval process for new and updated programs.* Serve as face of UMGC School of Business, delivering presentations to prospective students, partners, and businesses, including TISTA (2020-2021), University of Virginia (2021), Joint Base Fort Myer (2020 – 2021).* Received Champion of Change award for positive influence in leading or adopting change initiatives, whose leadership and example are appreciated (2021).* Work closely with other schools in UMGC to collaborate on shared initiatives.

Directed the strategy and day-to-day operations of the largest department in UMGC Graduate School (16K students, 23 programs, 600+ adjunct faculty). Led distributed team of 37. — KEY ACHIEVEMENTS —* Directed successful merge of 2 large departments into new, unified department (BAM). Re-structured department organization and re-aligned assignments and responsibilities, resulting in improved performance and increased efficiency. * Drove culture of trust, openness, and transparency within BAM Department.* Led cross-functional UMGC team to manage curriculum across all UMGC graduate programs.* Guided MBA program through successful professional re-accreditation process.* Oversaw regulatory and accreditation projects to ensure compliance with State of Maryland and University System of Maryland regulations.* Partnered with PR and Marketing teams to set up interviews and media appearances to increase visibility and establish reputation of UMGC graduate Business & Management programs.* Served as face of UMGC, delivering presentations to prospective students, organizations, and partners, including in Yokota Air Base in Japan (2016), Russia (2017, 2018), Office of Personnel Management US Government (2016 – 2019), Joint Base Lewis McChord (2018).

Led the department with the highest visibility programs (MBA, Dual MBA, Executive MBA, and Doctor of Management Program). Increased team to 35 faculty and staff. Expanded role to include oversight of Executive MBA and Doctor of Management (DM) Programs. Led team of 10 Program Directors, 35 faculty/staff (3000+ students).— KEY ACHIEVEMENTS —* Directed high-visibility, premium programs yielding high revenue for university; organized and led bi-annual advisory board meetings for Business & Executive Programs Department.* Selected to serve as Acting Chair of Business & Executive Programs Department (2011 – 2013). * Proactively established and nurtured collaborative partnerships with UMGC divisions in Asia and Europe resulting in successful global expansion and consistent experience of MBA Program.* Initiated and developed close ties with diverse units at the university, including Alumni, Advising, Office of Institutional Research to establish collaborative partnerships.* Coached, mentored, and managed team of Program Directors to develop their careers and facilitate design/delivery of high-value courses. * Drove culture of trust, openness, and transparency within BEP Department.— PROGRAM ACHIEVEMENTS —* Launched and co-led MBA Alumni Network program; received Alumni Achiever Award (2013).* Created MBA Mentorship Program to enable traditional mentorship experience for online MBA Program. Funded program, trained and paired alumni mentors with students in aligned industries, and fostered real-world application of classroom learnings.* Led team to develop programs to support globalization, including BRIC (Brazil, Russia, India, China) Specialization program, Tec de Monterrey (Mexico) collaboration, and Athabasca University (Canada).* Received USDLA Best Practices Silver Award for Distance Learning Programming for UMGC MBA Program (2011). * Received ITC Award for Excellence in eLearning - Outstanding eLearning Program for UMGC MBA Program (2010).

Directed largest online state university MBA and and Dual-Degree MBA Programs in US (3000 students). Managed distributed/hybrid team of 30 FT faculty, plus 150+ PT faculty.— KEY ACHIEVEMENTS —* MBA and Dual-Degree MBA Programs consistently delivered significant revenue to UMGC. * Directed updates and improvements to MBA programs (online and hybrid curriculum) to ensure value and quality of content; monitored and evaluated ongoing program performance.* Coached, mentored, and managed team of faculty to develop their careers and facilitate design and delivery of high-value courses. * Drove culture of trust, openness, and transparency within MBA and Dual-Degree MBA programs.* Managed Dual-MBA Program partnerships with internal and external degree programs. * Designed and taught Marketing of New Ideas course for MBA program and selected to design and teach Marketing Management course for Executive MBA program.* Sought out as Guest Lecturer for Marketing, Leadership, Management, and Negotiations.* Received MDLA Distance Program of the Year Award (2009) for UMGC MBA Program.

Advise, encourage and support AACA (which promotes cultural, educational, and scientific endeavors between US and Republic of Armenia) and Armenian American Wellness Center in Armenia. (https://healthiernation.org/) KEY CONTRIBUTIONS * Represent AACA and Armenian American Wellness Center at USAID/American Schools and Hospitals (ASHA) annual Partners Meetings, increasing program visibility, sharing lessons with other organizations, and sharing stories of successes resulting from USAID funding.* Present real-world examples and best practices of public-private partnership to peers and other USAID/ASHA fund recipients.* Contribute to quarterly reporting to USAID/ASHA and craft content for AACA’s newsletter.* Advise AACA and Armenian American Wellness Center on donor communications and communications with USAID/ASHA.* Provide general strategic and marketing advice to AACA executive leadership.

- Adjunct Assistant Professor, UNIVERSITY OF MARYLAND, UNIVERSITY COLLEGE*Taught Marketing of New Ideas to MBA students.- Visiting Instructor, AMERICAN UNIVERSITY OF ARMENIA, Armenia*Taught Marketing Series to graduate business students in School of Business & Management.- Assistant Instructor, UNIVERSITY OF TEXAS AT AUSTIN, Austin, TX*Successfully taught Fundamentals of Advertising course to class of 400 without support. - Internship Program Coordinator, UNIVERSITY OF TEXAS AT AUSTIN, Austin, TX*Re-designed/ restructured flailing advertising internship program to transform student experience and increase university revenue.- Marketing Consultant, CENTER FOR R&D, AMERICAN UNIVERSITY OF ARMENIA, Armenia- Marketing Consultant, ASHTARAK KAT CO, Armenia- Marketing Manager, HAIGORG CO, Armenia- Human Rights Program Coordinator, CHILDREN’S SECURITY LEAGUE, Armenia