Anna Septer Email & Phone Number

Ann Arbor, Michigan, United States

Provided comprehensive administrative support to the Talent Acquisition Team, including documentation, scheduling, and data analysis.Managed end-to-end coordination of the recruitment process, from job posting to onboarding, ensuring a seamless experience for both candidates and hiring managers.Conducted interview training sessions for over 100 interviewers, emphasizing compliance with company policies and procedures, thereby reducing policy violations.Completed training to become an I-9 Ambassador, gaining in-depth knowledge of documentation and federal compliance requirements in the hiring process.

Utilized in-depth product knowledge to offer specialized recommendations to customers.Resolved customer complaints and issues promptly, adhering to company policies

Assisted a high volume of customers daily in-store and via phone, providing excellent customer service and product guidance.Trained new employees in accordance with Kohl s policies and procedures, ensuring a consistent and high-quality customer experience.Demonstrated flexibility by transitioning between multiple departments as needed, improving store operations and customer service.

Built and maintained strong customer relationships, driving repeat business.Transitioned to cashier roles as needed, demonstrating adaptability and proficiency in multiple roles within the store