Anna Shchavinska Email and Phone Number

- Planned and coordinated course enrollments and other faculty products.- Analyzed product quality and worked on improvements from the perspective of customer experience.- Organized team processes for optimal efficiency.- Managed revenue and expense analysis, including preparation of financial reports.- Collaborated with course authors and instructors, overseeing their integration into processes.- Managed communications regarding course launches, operations, and retrospectives.- Handled payments and legal agreements with course authors and instructors.- Led and managed course managers, including personnel management and development.

Intern in the Secretariat of the Committee of the Verkhovna Rada of Ukraine on Environmental Policy, Nature Resources Utilization and Elimination of the Consequences of Chornobyl Catastrophe- written drafts of responses to citizens' appeals, lawyers' inquiries, as well as draft documents from the Committee;- participate in the preparation of the case and formation of agenda of the Committee meeting;- add information on the Committee's web site (Committee decision, agenda, publications, news, announcements and materials of parliamentary listeners);- centralized (registration) incoming and outgoing correspondence and working with the archive;- writing articles in NGO "Interns League" about workshops, meetings, and lectures on internship programs.

- sales and presentation of the product;- conclusion of the contract;- providing customer service assistance;- contributing to the expansion of the client base.

- corresponding with representatives of NGOs and state bodies;- monitoring of the media and analyzing of information;- assisting in writing analytical conclusions;- preparing of analytical and reference materials;- writing deputies' requests and requests for getting public information.

- sales and PR of the tourist product;- developing new tourism programs;- creating content for the official site;- engaging in SMM (Facebook / Instagram);- creating promotional presentations;- organizing and negotiating with partners;- conducting seminars and webinars for the company's regional offices;- analyzing and monitoring the tourist services market.