Anna Sheldon Email & Phone Number

London, GB

London, GB

Developing and implementing strategies to build and evolve brands within CM Delta portfolio, increasing the sales of profitability of each. Partnering closely with each brand and leading the Sales, Marketing and Customer Service team to overachieve targets and strategic objectives. Reviewing business processes, ways of working to ensure cost and time.

London, England, GB

• Strategy
• Developing and executing the strategy to grow the wholesale business channel
• Assessing and recommending to the Board the best strategy, channels and timelines for entries to new markets
• Monitoring business performance to plan, diagnosing and addressing poor performanceSales
• Overseeing and driving sales for all Dune Group brands
• Presenting and selling the portfolio of brands to customers/partnersPlanning

Hammersmith, England, GB

• Providing significant input into three year strategic plans for EMEA region, setting targets by market, identifying areas for sales growth with existing markets and growth areas with new markets
• Working with our distributor partners and internal stakeholders to introduce, fully implement and assess global strategies and initiatives
• Setting short and long term sales targets by region, measuring and reviewing performance vs. targets in a structured and formal manner on a monthly, quarterly and annual basis, immediately addressing any gaps.
• Assisting distributor partners with contract renewal by completing three year plans that are aligned with internal strategic plans and then ensuring that our distributors have the correct tools to deliver sales results
• Developing, maintaining and facilitating strong relationships with current distributors acting as their key contact, coordinating with internal stakeholders to provide a high level of customer service to our partners.
• Reviewing current distributor profiles, gauging their strengths and selling effectiveness with regards to both sell-in and sell-through, conducting regular market visits to provide constructive, informed feedback and.

Hammersmith, England, GB

• Implemented a consistent and clear vision of the Customer Service structure to enable continuous growth and development in line with the business needs
• Organised duties within the Customer Service Department in a dynamic manner ensuring efficient workflow throughout the department including formalising key roles and responsibilities, introducing measurements by.
• Identified training requirements to ensure sufficient knowledge within the team, steered internal training sessions and created a programme in conjunction with the Human Resources Department and an external trainer
• Full involvement in the three year strategic planning project for the UK market, including building a full suite of accurate information on all UK customer accounts and their doors, assisting to analyse this data and.
• Identified and addressed communication and operational process and procedure gaps, completed a review of existing business processes and modified as required working towards full alignment with internal stakeholders.
• Actively involved in business initiative to provide clear and accurate insight via transactional processes

Key Responsibility Areas: Member of Senior Management Team, Sales Team Manager, Customer Account Management and Sales Function, Planning, Budgeting and Reporting, Brand Development, Pricing, Stock Management and Trade FairsSnowy Peak Limited: Men’s and Women’s Luxury, Lifestyle Fashion Design House, Knitwear and Apparel Manufacturer, Wholesaler, Retailer

Key Responsibility Areas: Customer Account Management and Sales Function, Planning, Budgeting and Reporting, Brand Development, Trade Fairs

Key Responsibility Areas:, Handled customer enquiries and complaints, order entry, worked with Production/Dispatch Departments to ensure on time delivery, assisted with the preparation for sales trips and introducing new collections to customers, complied accurate price lists, maintained showroom, organised shipments by sea and air, back-up reception

Key Responsibility Areas: Customer account management and credit control, stock management, liaised with offshore manufacturers including compiling and confirming orders, cataloging and price lists, calculated prices from ex-factory costs, computer administration.Profile Shoes Limited/ Robin Pierre: Women’s and Men’s Fashion Footwear Importer, Wholesaler.

Key Responsibility Areas: Customer service, hiring and training staff, visual merchandising, stock management and pricing, cash handling, eftpos operation, computer administration

University Bursary, English, History, Art History, Geography, Economics

Education record