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Anna Sheveleva Email & Phone Number

#market analyst , #product manager , #customer support manger , #AI trainer , #technical support manager , #customer support analyst , #technical support analyst , at Self Employed
Location: Milan, Lombardy, Italy 6 work roles 3 schools
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Role
#market analyst , #product manager , #customer support manger , #AI trainer , #technical support manager , #customer support analyst , #technical support analyst ,
Location
Milan, Lombardy, Italy
Company size

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Anna Sheveleva is listed as #market analyst , #product manager , #customer support manger , #AI trainer , #technical support manager , #customer support analyst , #technical support analyst , at Self Employed, a with 209837 employees, based in Milan, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Anna Sheveleva.

Anna Sheveleva previously worked as Self-employed. Consulting at Self Employed and Customer Service Administrator at Ikea Group. Anna Sheveleva holds Master Of Science - Ms, Physics, 6 from Dagestan State University.

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Self Employed

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About Anna Sheveleva

Creative, goal-oriented manager with 10+ years of dedication in product and category management in IT and Retail.Go-to-market strategy, product and category development, market dynamics, customer behaviour in worldwide leaders such as #IKEA, #Asus, #Toshiba;Cross-functional and multi-task experience; managing projects research.Highly self-motivated specialist with strong analytical mind and understandingtechnology, solving problems and critical thinking, lifelong learning skills, emotionalintelligence, open mind and cultural respect.

Listed skills include Product Marketing, Solution Selling, Marketing Management, Channel Partners, and 18 others.

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Self Employed
Self Employed
#market analyst , #product manager , #customer support manger , #AI trainer , #technical support manager , #customer support analyst , #technical support analyst ,
satellite beach, florida, united states
Employees
209837
AeroLeads page
6 roles

Anna Sheveleva work experience

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Self-Employed. Consulting

Current

Italy

- Organizing the learning process and creating individual learning routes based on the needs and characteristics of each student. - Testing and implementing new methods, approaches, and techniques in the field of language learning, # neuro-pedagogical techniques. - Designing and conducting training sessions tailored to the requests and individual characteristics of students, # instructional design. - Extensive experience in #pedagogical linguistics, #didactic communication… Show more - Organizing the learning process and creating individual learning routes based on the needs and characteristics of each student. - Testing and implementing new methods, approaches, and techniques in the field of language learning, # neuro-pedagogical techniques. - Designing and conducting training sessions tailored to the requests and individual characteristics of students, # instructional design. - Extensive experience in #pedagogical linguistics, #didactic communication, #pedagogical formulation, #didactic semantics, and #methodical question development, #applied linguistic in teaching field. - Working with various types of AI, including #AI testing, #NLP Show less

Apr 2019 - Present

Customer Service Administrator

Moscow Region

- communication with customers regarding product returns (covering the entire IKEA product range, including household appliances);- analysis of statistics and surveys of #consumers' reasons for returns, product categories, etc.; - active participation in projects for the implementation of the Q-Matic electronic queue, and work with #consumer behaviour reports and #customer satisfaction research;- assisting customers with spare parts in the event of product failure, SAC solution… Show more - communication with customers regarding product returns (covering the entire IKEA product range, including household appliances);- analysis of statistics and surveys of #consumers' reasons for returns, product categories, etc.; - active participation in projects for the implementation of the Q-Matic electronic queue, and work with #consumer behaviour reports and #customer satisfaction research;- assisting customers with spare parts in the event of product failure, SAC solution management, problem solution of "heavy" cases, #client centric approach;- control of collection and delivery orders;- performing the duties of shift supervisor, effective time schedule organization. Show less

Mar 2015 - Mar 2019

Country Product Manager Of Aio And Dt Categories

Moscow City, Russia

▪ Go-to-market strategy creation;▪ Market analysis; trends analysis, market research, competitive analysis.▪ Product portfolio lifecycle management; ▪ Product and brand value positioning▪ Go-to-market marketing materials preparation (presentations, product cards, training materials, etc.).▪ Product training preparation, presentation and courses preparation; ▪ Partners technical support; Communications with IT media; ▪ Products certification▪ Tight collaboration… Show more ▪ Go-to-market strategy creation;▪ Market analysis; trends analysis, market research, competitive analysis.▪ Product portfolio lifecycle management; ▪ Product and brand value positioning▪ Go-to-market marketing materials preparation (presentations, product cards, training materials, etc.).▪ Product training preparation, presentation and courses preparation; ▪ Partners technical support; Communications with IT media; ▪ Products certification▪ Tight collaboration with market analytical agencies #GFK, IT Research, Gardner Show less

Oct 2013 - Sep 2014

Country Product Manager

Moscow, Moscow City, Russia

▪ Go-to-market strategy creation; ▪ Market analysis; trends analysis, market research, consumer inside.▪ Product portfolio lifecycle management; ▪ Product and brand value positioning▪ Go-to-market marketing materials preparation (presentations, product cards, training materials, etc.).▪ Product training preparation and organization; ▪ Partners technical support;▪ Tight collaboration with market analytical agencies #GFK, IT Research, Gardner

Jun 2012 - Aug 2013

Senior Product Manager

Moscow, Russia

▪ Interaction with vendors (tracing of document circulation, execution of financial discipline, reporting to TOP management);▪ Market analysis; trends analysis, tight collaboration with market analytical agencies #GFK, IT Research, Gardner▪ Budgeting, P&L analytic;▪ Product portfolio lifecycle management;▪ Competitive market analysis and research;▪ Marketing activity development;

Aug 2006 - Feb 2012

Product Manager

Legion Spb

Moscow City, Russia

▪ Interaction with vendors (tracing of document circulation, execution of financial discipline, reporting to TOP management);▪ Budgeting, P&L analytic;▪ Product portfolio lifecycle management;▪ Competitive market analysis and research;▪ Marketing activity development;

Nov 2003 - Jul 2006
3 education records

Anna Sheveleva education

Master Of Science - Ms, Physics, 6

Dagestan State University

Bachelor Of Laws - Llb, Law, 4

Moscow State Academy Of Economics And Law

Postgraduate Degree, Special Education And Teaching, Teacher Of Russian As A Foreign Language

Methods of teaching Russian as a foreign language. Interrelated teaching of different language activities.

FAQ

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What company does Anna Sheveleva work for?

Anna Sheveleva works for Self Employed.

What is Anna Sheveleva's role at Self Employed?

Anna Sheveleva is listed as #market analyst , #product manager , #customer support manger , #AI trainer , #technical support manager , #customer support analyst , #technical support analyst , at Self Employed.

Where is Anna Sheveleva based?

Anna Sheveleva is based in Milan, Lombardy, Italy while working with Self Employed.

What companies has Anna Sheveleva worked for?

Anna Sheveleva has worked for Self Employed, Ikea Group, Asus, Toshiba, and Lanck Systems.

How can I contact Anna Sheveleva?

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What schools did Anna Sheveleva attend?

Anna Sheveleva holds Master Of Science - Ms, Physics, 6 from Dagestan State University.

What skills is Anna Sheveleva known for?

Anna Sheveleva is listed with skills including Product Marketing, Solution Selling, Marketing Management, Channel Partners, Business Development, Business Analysis, Competitive Analysis, and Конкурентный.

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