Anna Sheveleva

Anna Sheveleva Email and Phone Number

#market analyst , #product manager , #customer support manger , #AI trainer , #technical support manager , #customer support analyst , #technical support analyst , @ Self Employed
satellite beach, florida, united states
Anna Sheveleva's Location
Milan, Lombardy, Italy, Italy
About Anna Sheveleva

Creative, goal-oriented manager with 10+ years of dedication in product and category management in IT and Retail.Go-to-market strategy, product and category development, market dynamics, customer behaviour in worldwide leaders such as #IKEA, #Asus, #Toshiba;Cross-functional and multi-task experience; managing projects research.Highly self-motivated specialist with strong analytical mind and understandingtechnology, solving problems and critical thinking, lifelong learning skills, emotionalintelligence, open mind and cultural respect.

Anna Sheveleva's Current Company Details
Self Employed

Self Employed

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#market analyst , #product manager , #customer support manger , #AI trainer , #technical support manager , #customer support analyst , #technical support analyst ,
satellite beach, florida, united states
Employees:
209837
Anna Sheveleva Work Experience Details
  • Self Employed
    Self-Employed. Consulting
    Self Employed Apr 2019 - Present
    Italy
    - Organizing the learning process and creating individual learning routes based on the needs and characteristics of each student. - Testing and implementing new methods, approaches, and techniques in the field of language learning, # neuro-pedagogical techniques. - Designing and conducting training sessions tailored to the requests and individual characteristics of students, # instructional design. - Extensive experience in #pedagogical linguistics, #didactic communication… Show more - Organizing the learning process and creating individual learning routes based on the needs and characteristics of each student. - Testing and implementing new methods, approaches, and techniques in the field of language learning, # neuro-pedagogical techniques. - Designing and conducting training sessions tailored to the requests and individual characteristics of students, # instructional design. - Extensive experience in #pedagogical linguistics, #didactic communication, #pedagogical formulation, #didactic semantics, and #methodical question development, #applied linguistic in teaching field. - Working with various types of AI, including #AI testing, #NLP Show less
  • Ikea Group
    Customer Service Administrator
    Ikea Group Mar 2015 - Mar 2019
    Moscow Region
    - communication with customers regarding product returns (covering the entire IKEA product range, including household appliances);- analysis of statistics and surveys of #consumers' reasons for returns, product categories, etc.; - active participation in projects for the implementation of the Q-Matic electronic queue, and work with #consumer behaviour reports and #customer satisfaction research;- assisting customers with spare parts in the event of product failure, SAC solution… Show more - communication with customers regarding product returns (covering the entire IKEA product range, including household appliances);- analysis of statistics and surveys of #consumers' reasons for returns, product categories, etc.; - active participation in projects for the implementation of the Q-Matic electronic queue, and work with #consumer behaviour reports and #customer satisfaction research;- assisting customers with spare parts in the event of product failure, SAC solution management, problem solution of "heavy" cases, #client centric approach;- control of collection and delivery orders;- performing the duties of shift supervisor, effective time schedule organization. Show less
  • Asus
    Country Product Manager Of Aio And Dt Categories
    Asus Oct 2013 - Sep 2014
    Moscow City, Russia
    ▪ Go-to-market strategy creation;▪ Market analysis; trends analysis, market research, competitive analysis.▪ Product portfolio lifecycle management; ▪ Product and brand value positioning▪ Go-to-market marketing materials preparation (presentations, product cards, training materials, etc.).▪ Product training preparation, presentation and courses preparation; ▪ Partners technical support; Communications with IT media; ▪ Products certification▪ Tight collaboration… Show more ▪ Go-to-market strategy creation;▪ Market analysis; trends analysis, market research, competitive analysis.▪ Product portfolio lifecycle management; ▪ Product and brand value positioning▪ Go-to-market marketing materials preparation (presentations, product cards, training materials, etc.).▪ Product training preparation, presentation and courses preparation; ▪ Partners technical support; Communications with IT media; ▪ Products certification▪ Tight collaboration with market analytical agencies #GFK, IT Research, Gardner Show less
  • Toshiba
    Country Product Manager
    Toshiba Jun 2012 - Aug 2013
    Moscow, Moscow City, Russia
    ▪ Go-to-market strategy creation; ▪ Market analysis; trends analysis, market research, consumer inside.▪ Product portfolio lifecycle management; ▪ Product and brand value positioning▪ Go-to-market marketing materials preparation (presentations, product cards, training materials, etc.).▪ Product training preparation and organization; ▪ Partners technical support;▪ Tight collaboration with market analytical agencies #GFK, IT Research, Gardner
  • Lanck Systems
    Senior Product Manager
    Lanck Systems Aug 2006 - Feb 2012
    Moscow, Russia
    ▪ Interaction with vendors (tracing of document circulation, execution of financial discipline, reporting to TOP management);▪ Market analysis; trends analysis, tight collaboration with market analytical agencies #GFK, IT Research, Gardner▪ Budgeting, P&L analytic;▪ Product portfolio lifecycle management;▪ Competitive market analysis and research;▪ Marketing activity development;
  • Legion Spb
    Product Manager
    Legion Spb Nov 2003 - Jul 2006
    Moscow City, Russia
    ▪ Interaction with vendors (tracing of document circulation, execution of financial discipline, reporting to TOP management);▪ Budgeting, P&L analytic;▪ Product portfolio lifecycle management;▪ Competitive market analysis and research;▪ Marketing activity development;

Anna Sheveleva Skills

Product Marketing Solution Selling Marketing Management Channel Partners Business Development Business Analysis Competitive Analysis Конкурентный Strategy Product Lifecycle Management Swot Cross Functional Team Leadership Product Management Go To Market Strategy Знание Рынка Мобильных Пк Enterprise Software Market Analysis Product Launch Product Development Mobile Devices Pre Sales Кластерный Анализ

Anna Sheveleva Education Details

Frequently Asked Questions about Anna Sheveleva

What company does Anna Sheveleva work for?

Anna Sheveleva works for Self Employed

What is Anna Sheveleva's role at the current company?

Anna Sheveleva's current role is #market analyst , #product manager , #customer support manger , #AI trainer , #technical support manager , #customer support analyst , #technical support analyst ,.

What schools did Anna Sheveleva attend?

Anna Sheveleva attended Dagestan State University, Moscow State Academy Of Economics And Law, Moscow State University.

What skills is Anna Sheveleva known for?

Anna Sheveleva has skills like Product Marketing, Solution Selling, Marketing Management, Channel Partners, Business Development, Business Analysis, Competitive Analysis, Конкурентный, Strategy, Product Lifecycle Management, Swot, Cross Functional Team Leadership.

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