Anna Simonyan Email and Phone Number

Responsibilities:- Master the product through formal on-boarding program and continued learning.- Gather, analyze and process client data during data migrations.- Complete assigned tasks in an organized manner to ensure project deadlines.- Corresponding directly with partners, and collecting their marketing material and pricing information required for configuration in the portal;- Working closely with developers when assessing or encountering any technical challenges during… Show more Responsibilities:- Master the product through formal on-boarding program and continued learning.- Gather, analyze and process client data during data migrations.- Complete assigned tasks in an organized manner to ensure project deadlines.- Corresponding directly with partners, and collecting their marketing material and pricing information required for configuration in the portal;- Working closely with developers when assessing or encountering any technical challenges during the on-boarding process;- Performing acceptance tests for new releases to ensure portal content correctness after release implementation;- Configuring White-labeled portals for Re-sellers;- Continuously thinking of improvements towards the on-boarding tools and processes.- ensuring customer feedback is communicated internally to enable ongoing improvement of AppXite products and services;- Being responsible for Complaint Management;- Being responsible for Churn and Exit processes;- Being responsible for maintaining Knowledge Base web-page (writing articles, updating information) Show less

Active participation in financial event organization;Cultivating and establishing strong business relationships and finding new business contacts;Maintaining existing partners;White Label project development

Developing and maintaining Dukascopy Payments systems from the technical side (design, newfeatures);Testing different novelties related to the internal systems and operations;Working on the integrations with different payments systems and cards issuers;Working with the IT team in the framework of different integrations;Prioritising, planning and coordinating project development activities according to managementrequirements;Preparing project proposals and developing… Show more Developing and maintaining Dukascopy Payments systems from the technical side (design, newfeatures);Testing different novelties related to the internal systems and operations;Working on the integrations with different payments systems and cards issuers;Working with the IT team in the framework of different integrations;Prioritising, planning and coordinating project development activities according to managementrequirements;Preparing project proposals and developing project plans;Assessing potential risks and technical challenges and developing appropriate mitigation plans;Developing business presentations for management;Analysing and resolving project issues in timely and accurate manner. Show less

Providing live support to existing and prospective clients of a fast-growingpayments company;Cross-department communication with compliance, legal and monitoring divisions;Controlling clients' transactions and payment card operations;Promoting Dukascopy Payments services among existing employees and potential clients fromoutside the company

Working on FXSpider news aggregator project in 21 different languages;Managing a team of 15 people (working with different native speakers on expanding and developing FXSpider news aggregator);Weekly reports and meeting with the Members of the Board;Working on analytical products including Technical Analysis (FX), Fundamental Analysis, Quarterly Reports, Sentiment Index;Conducting interviews with market experts around the world on various trending topics in the world… Show more Working on FXSpider news aggregator project in 21 different languages;Managing a team of 15 people (working with different native speakers on expanding and developing FXSpider news aggregator);Weekly reports and meeting with the Members of the Board;Working on analytical products including Technical Analysis (FX), Fundamental Analysis, Quarterly Reports, Sentiment Index;Conducting interviews with market experts around the world on various trending topics in the world economy;Participating in live daily webinars;Working with Bloomberg Terminal Show less

Writing daily short news;Conducting webinars on different economic issues;Expanding company's internal database for the following research products: Sentiment Index; FXSpider news aggregator.