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Anna Singh Email & Phone Number
Director Customer Care
at
ComOps
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Director Customer Care
Location
Miami-Fort Lauderdale Area, United States, United States
Company size
Who is Anna Singh? Overview
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Quick answer
Anna Singh is listed as Director Customer Care at ComOps, a company with 32 employees, based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Anna Singh.
Anna Singh previously worked as Director - Contact Center Operations at Comops and Quality Assurance & BPO Manager at Seminole Hard Rock Support Services.
Company email context
Email format at ComOps
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ComOps
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Profile bio
About Anna Singh
Skilled in operations management, international relations, management, on boarding, client relations, account/department launches both domestic and international. As well as, ensuring and providing support for operational excellence and business compliance.
Current workplace
Anna Singh's current company
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Comops
9 roles
Anna Singh work experience
A career timeline built from the work history available for this profile.
Director - Contact Center Operations
Current
Jun 2022 - Present
Quality Assurance & Bpo Manager
Aug 2021 - Jun 2022
Business Process Outsourcing Analyst
Oct 2020 - Aug 2021
Quality Assurance & Training Specialist
Attended and participated in panel interviews as well as one on one interviews Conducted Quality assurance and compensation presentation during new hire orientationTrained new hire training classes on company expectations and Quality evaluation formCreated and Managed “nesting” phase of training in which I monitored the new hires grasp of training material.
May 2019 - Oct 2020
Wireless Quality Assurance Manager (Off Shore Management)
Launched first offshore QA team in Jamaica. Including recruiting, interviewing, hiring, training, coaching and developing all of which was done on siteManaged offshore QA teams consisting of 30-40 analysts.Providers included Sprint, AT&T Wireless, AT&T Residential, Verizon, Comcast, EarthLink, Viasat and DirecTV. (Sales)Formulated all processes and.
Sep 2017 - Apr 2019
Quality Analyst
- Assessing the quality of the performance of sales agents on Sprint wireless account
- Ensuring agents are compliant and fulfilling contractual agreements
- Prepared and analyzed internal and external quality reports for management staff review
- Completed audit requests from the Client
Apr 2017 - Sep 2017
Senior Subject Matter Expert
- Facilitated the opening of the first Healthcare account at Sutherland's Houston Location, Where I spent 3 months onsite.
- Trained and Completed Nesting phase of 6 waves of new hires
- Assisted team managers with learning reporting and statistics for the client
- Active Floor support while agents were live in production
- Aid with reporting inquiries from Upper Management
- Returned to Coral Springs, where I supported Houston remotely
Apr 2013 - Apr 2017
Acquisition / Retention Specialist
- Call Center Rep (Inbound and Outbound)
- Assisted Members of New York insurance company, Health First, in renewals of insurance policy
- Booking appointments with sales representatives
- Warm/Cold Transferring calls to appropriate departments
- Set up accounts for prospective clients
Nov 2012 - Apr 2013
FAQ
Frequently asked questions about Anna Singh
Quick answers generated from the profile data available on this page.
What company does Anna Singh work for?
Anna Singh works for ComOps.
What is Anna Singh's role at ComOps?
Anna Singh is listed as Director Customer Care at ComOps.
Where is Anna Singh based?
Anna Singh is based in Miami-Fort Lauderdale Area, United States, United States while working with ComOps.
What companies has Anna Singh worked for?
Anna Singh has worked for Comops, Seminole Hard Rock Support Services, Centerfield Media, and Sutherland Healthcare Solutions.
How can I contact Anna Singh?
You can use AeroLeads to view verified contact signals for Anna Singh at ComOps, including work email, phone, and LinkedIn data when available.
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