Over 10 years of experience leading mid-sized promotional product company. Proven track record in driving business growth, developing strategic initiatives, and fostering strong client relationships.Managed day-to-day operations, including overseeing production, supply chain, and customer service functions.Handled customer inquiries and resolved issues promptly, enhancing customer satisfaction.Cultivated and maintained key client relationships. Developed a deep understanding of customer needs, contributing to increase in customer satisfaction ( only A+ reviews )Guided and mentored a team of sales representatives driving increase in annual revenue through effective leadership and strategic planning. Providing training, support, and performance evaluations to ensure high productivity.Directed all aspects of business operations, including marketing, sales, and product development.Analyzed market trends and competitor activity to identify opportunities and adjust marketing tactics. Manage office budget, including tracking expenses, processing invoices, and negotiating with suppliers to reduce costs.Coordinated with product development teams to launch new promotional products, achieving higher sales than projected.

Introduced Rum Dictador to CaliforniaDemonstrated ability to market myself to obtain new clients Introduces consumers to products through on premise and off premisepromotions, samplings, and demonstrations the productsResponsible for educating and creating brand awareness to customersregarding Rum DictadorHandle orders, complains, and other inquiries.Closely work with a distributor/wholesaler to promote product.Prepares reports of business transactions, sales information, generalsales forecasting and current market environment.Building and maintaining strong relationships with clients.Manage the calendar and travel arrangements.Process expense reports, book and arrange meetings.

Sell and market new products to customers in California, Alaska,Louisiana, Nevada, Arizona, New Mexico, Colorado.Offered wine consulting service on boutique wines to customers viaphone, specialized trade shows and private wine tasting partiesScheduling in-home wine tasting via phone or email.Handled all aspects of participating at trade shows in different States:Nevada Safari Show, Dallas Hunting Show, Maricopa Home andGarden Show.Analyze sales statistics, prepared reports, filed expense reports,scheduling appointments.Maintained customer relationships to entice them to make repeatedpurchases.Coordinated company events as the Event Planner.Manage extensive domestic and international travel arrangements.Create travel profiles, reconcile executive expense reports andcoordinate logistics and itineraries.

Directed a sales team of 15 representatives, achieving a 40% increase in quarterly sales.Conducted regular training sessions and performance reviews, resulting improvement in team productivity and increase in individual sales performance.Conducted market research and competitor analysis to identify new sales opportunities and adjust sales tactics accordingly.Analyze sales statistics, prepared reports, filed expense reports,scheduling appointments.Managed inventory and restocking, ensuring product availability and minimizing stockouts.Assisted with sales presentations and prepared sales reports, providing insights that helped refine sales strategies.Monitored and analyzed customer feedback, helping identify common issues and assisted with managing customer inquiries and providing timely resolutions.